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1361
August 17th, 2005 23:00
Conextant Modem
I have just installed my FOURTH Conextant modem in the 16 mo. since I bought my Dim 2400. I wonder if anyone else is having this kind of problem with this brand of modem?
I, personally, am disapointed since the service tech said that they would send me a different brand as I had already suffered 3 failures in 15 mo. Imagine my suprise and dismay when I opened the box and found yet another Conextant modem inside. I guess that in another 3 mo. I will be making yet another phone call to their tech support because this brand has proven to be so unreliable to me.
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Rem3006
27 Posts
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August 18th, 2005 00:00
I've always used US Robotics, but that's just my choice. Never had a problem that I didn't cause myself. Be sure you have good lightning protection in place on both the AC power line and phone line. In the past 40 years as a phone man I've seen lightning do some truly amazing things.....
Good luck.
..ft..
dabazzman
3 Posts
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August 19th, 2005 01:00
The pc is still covered by them or I would have switched before now. To me Conextant=junk. I got over 4 years out of my Lucent in my now dead Quantex before it failed.
As for lightening... I was darn near killed by a lightening bolt my first year down in Texas, taught me a lesson. I find it extremely annoying to come home after a week out of town to a pc that can't connect, especially after I have unplugged the modem and pc before I left. The last time the modem failed it took down the whole phone system in my house until I figured out that I was dealing with a dead modem. While I am not enamored with my phone company, they are a necessary evil. The Conextant doesn't seem to be built for the real world.
MaggieElk
3 Posts
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August 22nd, 2005 19:00
Rem3006
27 Posts
0
August 22nd, 2005 22:00
dabazzman
3 Posts
0
August 25th, 2005 19:00