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Dell Bluetooth 365 not detected in Windows 10 Technical Preview (Builds 10041 and 10049)
When I installed Windows 10 build 10041 on my 2009 Dell Inspiron 1545 laptop my Bluetooth 365 stopped working. On investigation I saw that Bluetooth had disappeared from Device Manager completely, but no yellow '!' was apparent anywhere. When I checked the BIOS the Bluetooth card was present. I researched the issue for a couple of hours and realised that Dell did not have a Bluetooth 365 driver for anything later than Windows 7. (That Windows 7 driver had worked in Win 8/Win 8.1). I discovered that the card is made by Broadcomm and is also used by Lenovo in some of its laptops. I downloaded the following driver from Lenovo's support site and installed it. When prompted, click the 'update software' button, and a further installation will run. If you wish, have Device Manager open and you will see the drivers and devices install.
support.lenovo.com/.../ds031759
It worked perfectly and my Bluetooth card was detected and configured and now all my Bluetooth devices work with Windows 10.
The Dell 1545 with Bluetooth is a great workhorse PC and it would have been a shame if it could not have been used with Windows 10. I hope it is not a sign of forced obsolescence by Dell, and that they will release Win 10 drivers for this venerable old laptop. It is a shame to have to go to a competitor for a driver. Judging by my web research there are many of this model still in everyday use. I trust this will be of use to other users.
Philip_Yip
7 Technologist
7 Technologist
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16K Posts
1
April 8th, 2015 15:00
There is a universal Broadcom Bluetooth Update which would cover this also:
http://www.broadcom.com/support/bluetooth/update.php
josht25
2 Posts
0
July 30th, 2015 09:00
I'm having trouble with this as well. Updated to windows 10 and now my bluetooth can't be accessed
pepito80
1 Message
2
July 31st, 2015 06:00
Thanks a lot, mate! This was really helpfull :)
NShortland
8 Posts
1
August 2nd, 2015 05:00
Follow-up:
My fix above worked all right, but it was still a little flaky. My devices, especially my Microsoft mouse would disconnect at random times. I had to pair devices again and again. Now this could be a hardware fault with my Dell Bluetooth 365 card as I have had occasional problems with it coming unseated in the past and I had to open it up and click it back down. Anyway, I got fed up with re-pairing and looked for an alternative solution. I ended up removing the Dell 365 entirely and installing a new Intel 7260 combined B/G//N WiFi/Bluetooth 4 card in place of my standard WiFi card. This was detected first time by Win 10 and has worked flawlessly ever since (3 months+). installation was simple - just six screws. I recommend it.
Here's the card I bought from Amazon for €35:
http://www.amazon.co.uk/dp/B00N7474CS/ref=pe_385721_51767431_TE_dp_1
DGChauhan
4 Posts
0
August 12th, 2015 10:00
I have downloaded the Broadcom Bluetooth 4.0 Driver and tried to install but half way it stopped.
mich278
2 Posts
1
August 25th, 2015 07:00
I have a Dell studio 1558 and my bluetooth wouldnt work after downloading Windows 10.
After numberous attempts at different things I down loaded Broadcom bluetooth 4.0 driver.
On my 1st attempt my computer didint accept it but on the second attempt it accepted and now i have bluetooth on my computer that works and is compatitable.
I hope this helps others
DGChauhan
4 Posts
2
August 27th, 2015 09:00
Thanks NShortland
I have followed your instruction and downloaded and installed the driver from support.lenovo.com/.../ds031759 . It worked perfectly and my Bluetooth card was detected and configured and now all my Bluetooth devices work with Windows 10.
Giammin
16 Posts
0
September 1st, 2015 03:00
are you experiencing disconnections at random times as NShortland pointed out?
DGChauhan
4 Posts
0
September 3rd, 2015 06:00
Hi
Yes my Bluetooth is working perfectly.
richardwheet
1 Message
2
September 22nd, 2015 10:00
Tried the Lenovo Bluetooth driver...
But when I go to install it, it comes back with a message to "Please uninstall current Bluetooth installation before installing" .. cancel installation
But there is no Bluetooth device in the device manager and I cannot use the Program delete since the drivers that were in C:/dell/drivers are gone since windows 10 deleted the old driver folder.. and that is where the current Window 10 settings are looking...
Cannot find a way to delete the current installation...
ken.4531
2 Posts
0
October 31st, 2015 22:00
I have the same issue,
Did u installed this driver on Win10 or while using Win7? Let me know. Thanks
DGChauhan
4 Posts
0
November 1st, 2015 16:00
I installed the driver on Win 10.
mich278
2 Posts
0
November 2nd, 2015 08:00
I installed the drive on Windows 10
Larzon Lemos Mi
1 Message
0
November 29th, 2015 12:00
No puedo desssintalar e instalar a vez mi bluetooth de computador DELL
midi2
2 Posts
1
December 5th, 2015 15:00
I have the same problem, "Please unistall current Bluetooth" and I don't have.
Where can I find the solution at this problem.