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March 20th, 2013 21:00
Dell Bluetooth not detecting my Microsoft Bluetooth mouse
I just bought a Dell XPS 8500 and find that the Dell Bluetooth driver will not detect my Microsoft Sculpt Bluetooth mouse... please help.
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DELL-Tanvi C
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March 21st, 2013 00:00
Hi sstoenner,
Please refer to the document on How to connect the mouse http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3324/7418.Sculpt-Touch-Mouse_5F00_EN_5F00_DE_5F00_RO_5F00_DA_5F00_IW_5F00_TR_5F00_PL_5F00_UK_5F00_SV_5F00_FI_5F00_NO.pdf
Microsoft Sculpt Touch Mouse has a patch available to download. I would suggest you to download and install driver from the following link: http://bit.ly/YsQbHD
If the issue persists, you may try to update the Bluetooth driver for your computer. Here is the link dell.to/NLbej8 -> choose the operating system -> expand Network to download and install the driver.
Hope this helps.