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April 15th, 2016 02:00

Dell Vostro 3460 No Wireless Network Adapter?

Hi I can't connect to my home wireless network after a recent Windows 7 re-installation.

I see this:

ANy idea what is missing or needs updating?


Host Name: PIGLET-PC
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Tiggercoco
Registered Organization:
Product ID: 00371-OEM-xxxxxxxxxxxxxxx
Original Install Date: 14/04/2016, 18:45:59
System Boot Time: 14/04/2016, 23:54:17
System Manufacturer: Dell Inc.
System Model: Vostro 3460
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~2501 Mhz
BIOS Version: Dell Inc. A13, 18/10/2012
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory: 8,051 MB
Available Physical Memory: 3,348 MB
Virtual Memory: Max Size: 16,100 MB
Virtual Memory: Available: 11,490 MB
Virtual Memory: In Use: 4,610 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\PIGLET-PC
Hotfix(s): 1 Hotfix(s) Installed.
[01]: KB976902
Network Card(s): 1 NIC(s) Installed.
[01]: Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.246
[02]: fe80::a409:f92f:e81:eef2

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April 15th, 2016 06:00

 Tiggercoco

You will need to install the drivers in the system for the hardware to work. Below is a link to install the drivers for the Vostro 3460. There is also a link for drivers help and Install Order. Drivers should be installed in the correct order for the hardware to work properly.

Vostro 3460 Drivers and Downloads/Manuals

Drivers Help and Install Order

Dell Networking and Wireless Support Center

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.

You would click my name in blue, then on the next page in the upper right corner, click the words "send private message"

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April 15th, 2016 16:00

You should have A19:

http://downloads.dell.com/FOLDER01729289M/1/3460_A19.exe

You should also have the card reader:

http://downloads.dell.com/FOLDER01255797M/1/Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01.EXE

Probably also the Dell Wireless 1704 card (its hard to tell without hardware IDs):

http://downloads.dell.com/FOLDER01210823M/1/Network_Driver_0RPGN_WN_WLAN_6.20.55.5_A04.EXE

If you haven't done so you should go through all the drivers and install the chipset ones first:

http://downloads.dell.com/published/pages/vostro-3460.html

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