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kdny13

233 Posts

226570

November 27th, 2007 16:00

desperate for help!!!

my wireless network will NOT stay online!  in my list of networks there is only 1 that is my own secure network....and this keeps disconnecting and putting me into some unsecured network with limited access.
 
CAN YOU PLEASE HELP ME....i run a business from home and cannot function!
 
thank you so very much.
 
karen

radist

199 Posts

November 27th, 2007 16:00

Hi Karen,

What pc you have and what WiFi card?
Are you sure you have latest drivers for your WiFi card?

kdny13

233 Posts

November 27th, 2007 16:00

i have a dell inspiron 6000d ,  i use a dell hub 2350 , intelpro wireless 2915.
 
all bought in '05.
 
i don't know about a wifi card, or the drivers.
 
did that answer your questions?  (obviously) i'm not very techincal, so if i haven't answered with the info you need, please let me know.  THANK YOU  FOR HELPING ME.
 
 

radist

199 Posts

November 27th, 2007 16:00

Hello again,

It's OK with information. Please find below link for drivers download page for Inspiron 6000.
You need to downlaod and install "(R) PRO/Wireless 2915ABG Network Connection" from "Intel-Driver" section and download and install (after driver) "(R) PRO/Wireless 2915ABG Network Connection" from "Intel-Patch/Upgrade" section

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=5&impid=-1&servicetag=&SystemID=INS_PNT_6000&hidos=WW1&hidlang=en

In case of questions you are welcome.

Andrej

kdny13

233 Posts

November 27th, 2007 17:00

like in msconfig?  i'm a bit familiar....why?

radist

199 Posts

November 27th, 2007 17:00

Start > Settings > Control Panel > Administrative Tools > Services > Wireless Zero Configuration (somewhere at the end of list, down side) > right mouse button click on it and > Properties

1. STOP

2. In field where is Automatic > Disable

Next after you finished

kdny13

233 Posts

November 27th, 2007 17:00

ok.  the first install is still running.  says replacing old software installation.  please wait...
 
but it's been quite a while already....don't know what to do.
 
karen

kdny13

233 Posts

November 27th, 2007 17:00

it finished installing but now i see a intelpro wireless icon in my tray that wasn't there before.  it's sitting next to the icon of a monitor with lines radiating from it that indicates my wireless network.  please explain and tell me if/why i need that additonal icon?  also, should i restart the machine? 

radist

199 Posts

November 27th, 2007 17:00

I'm back,

1. Restarting - only if Windows say.

2. New icon - don't worry.

Do you familiar with windows setup and settings like Services and others???

radist

199 Posts

November 27th, 2007 17:00

BTW

I have MSN (andreysaiko) and Skype (andreysaiko)

:-)

kdny13

233 Posts

November 27th, 2007 17:00

why am i disabling this?  what will happen?

radist

199 Posts

November 27th, 2007 17:00

Karen,

What happend? Did you have a connection before? If yes after what kind of operation connection were lost?

Andrej

radist

199 Posts

November 27th, 2007 18:00

And one more link (sorry). It's link for your 2350 hub user guide.
I think if you'll make with regards of this two guides you'll find your lost connection.

http://support.dell.com/support/edocs/network/2350/en/index.htm

(Sorry for my english)

If any please contact me.

Andrej

kdny13

233 Posts

November 27th, 2007 18:00

i thank you very much for all of your help.  have a great day.
 
karen

kdny13

233 Posts

November 27th, 2007 18:00

ok so i will not disable the zero config.....
 
i don't understand what i should do with the last link you sent?  is it just for future reference?

radist

199 Posts

November 27th, 2007 18:00

You can do just it is in PROSET guide and don't switch off service.

It doesn't metter.

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