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GTeibo

updated

6 years ago

G

GTeibo

1 Rookie

1 Message

0

2182

May 4th, 2020 05:00

Dock D6000 not recognized

Hi, I have a Dell Dock Station D6000 for almost a year.

Suddenly stop working and my notebook doesn't recognize any device connected to de dock (Audio, HDMI monitor 1, DP monitor 2).

I try reinstalling drivers, upgrading firmware, using USB-C, USB-B, and another notebook with no luck.

in device Manager, I' m not seeing any DisplayLink under USB. I just got 3 new Generic USB ports when I plug de dock. It' like the displayLink chip is not working

the lights turn white when I plug the dock to my notebook

  • sbmydna

    1 Message

    1049

    0

    Posted September 13th, 2021 23:00

    Did you ever find a solution? I have the exact same issue, all I get is power. In fact though, when I plug anything into the ports on dock they don't show up, even though the ports show up in the device manager when I plug in the dock

  • goldman.p

    1 Rookie

    2 Posts

    771

    0

    Posted February 16th, 2022 16:00

    Hi, does the light turns white? My only charges the computer.

    Any idea?