Ethernet connection problem

Question

Hi. I have a Dell Latitude, about 3 years old, running Windows 10. I think for the first time ever with this laptop, I tried connecting an ethernet cable to the RJ45 port as the wi-fi I'm using is not too good. I've tried two cables , one of which I know definitely works. But nothing happens, no connection is made. Is there something I should be doing to get the connection to work? Thks for assistance, Steve

DELL-Jesse L · Answer

webclick99, You can click the link below for information setting up your Wired Internet Connection. Networking, WiFi and Bluetooth

webclick99 · Answer

Yes I try that and nothing happens. Two different routers in office, cannot connect to either. If I go to network and internet settings and click on ethernet, it says not connected. If I do the troubleshooter, it tells me to plug in an ethernet cable when one is already connected.

webclick99 · Answer

Bump!

Networking, Internet, & Bluetooth

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