5 Posts

November 13th, 2007 21:00

When I click on the icon to launch windows firewall I get the following message: "Windows firewall settings cannot be displayed because the associated service is not running.Do you want to start the windows firewall/internet connection sharing (ICS) service?" Option Yes/No. If I clicked on "yes",another message pops up saying: "Windows cannot start the windows firewall/internet connection sharing (ICS) service." Okay, so lets start this service. I right click on My Computer/Manage/Services and Applications/Services. Scroll down to Windows firewall/internet connections sharing (ICS)/Properties. Looked at service statue and its stopped, so I assume this needs to be started,so I click on start.However,message: "Could not start the windows firewall/internet connection sharing (ICS) service on local computer. Error 2: The system cannot find the file specified"

52 Posts

November 15th, 2007 19:00

Sounds like it may have gotten deleted for some reason.
 
try system file checker.
 
Type  sfc /scannow  in the run box.

5 Posts

November 16th, 2007 13:00

Thanks for responding, I did that and everything came up fine. I also looked and saw that several other functions (like Windows Audio) are operating with the same file and are working just fine.

52 Posts

November 16th, 2007 14:00

If you haven't already, bring up the task manager and check to see if "svchost.exe" is indeed running under the processes tab. Then do a search of your c: drive for the file and see where it is located.
It should primarily be found in the following locations -
 
C:\windows\$ntServicePackuninstall$
C:\windows\system32
C:\windows\ServicePackFiles\i386
 
If you find it any where else, I would get suspicious.
 
Right click and the file and choose properties. The file should be 14KB in size.
 
If you have made any changes to your services since you've owned the computer, set them back to thier default start-up, but leave messenger service disabled. Many a time I chased a problem around, only to find it was caused by a few services that were disabled or set to manual.
 
Let me know what you find.
 
 
 
 

5 Posts

November 18th, 2007 17:00

I did a search of the C Drive and it didn't find the file. If I restore the computer to its factory settings, do you think that would fix the problem? I know it would get rid of everything I have on there, but I backed up most of My Documents to my iPod and should be able to tranfer them easily.

52 Posts

November 19th, 2007 11:00

You could do a system restore and that will correct the problem, but I just though of something...
When you searched for svchost.exe, did you check "search system folder" and "search hidden files and folders" in the advanced options?

5 Posts

November 20th, 2007 02:00

Yes I did, and I also reran it just to be sure. I will try restoring the computer to the factory settings and see if that fixes the problem. I'll keep updating. Thanks a lot! Tom
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