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March 24th, 2011 16:00
Inspiron 6400 --Cannot get on internet or wireless network
I have a dinasour Inspiron 6400 which has been a computer. Just recently I have had issues with wireless conectivity.
Now the computer will not connect via lan or wireless. I am having to use my daughter's mini laptop that works fine so I it is definitely something wrong with the Inspiron 6400. I have tried everything I know to do with no success. Please help.
Thanks!
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PudgyOne
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March 24th, 2011 16:00
glockfan,
Did this computer connect before?
Is the wireless adapter enabled in the BIOS?
Is the wireless adapter enabled in the device manager?
Does it show in the device manager?
Did you try running WinSock XP Fix on the computer?
Rick
glockfan
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March 24th, 2011 17:00
Pudgyone,
It worked fine for years. It just started having connection issues.
I cannot on the internet at all with the laptop.
I wish I knew how to check all of the other thins you noted.
PudgyOne
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March 24th, 2011 17:00
glockfan,
Restart your computer. Press F2 when you see the Dell Screen. This should take you in the BIOS. Look for wireless adapter and make sure it's enabled.
Save and exit.
Login.
Most wireless adapter turn on/off by pressing Fn and F2 , F2 or there is a switch on the side. Make sure the antenna light, if your computer has one is on.
Start, system, hardware, device manager, network, your network adapter. Any exclaimination marks or red x's there?
Which wireless adapter do you have installed?
You didn't recently try installing the operating system, did you?
Rick
glockfan
7 Posts
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March 24th, 2011 18:00
Rick,
The ethernet controller has a yellow exclamation mark..
I cannot access the internet, how can I repair it? lol
Thanks!
PudgyOne
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March 24th, 2011 19:00
glockfan,
Try downloading and installing in this order. Use Internet Explorer, then download the drivers in your browser. Save them to a flash drive or disk and then install them on the 6400.
Dell Notebook System Software and Intel Mobile Chipset
Broadcom 440x 10/100 Integrated Controller
Hopefully this will get you online to get any drivers needed.
If you go to Drivers & Downloads click on waranty status, then enter your service tag number, under origional configuration, you should be able to see which wireless adapter was installed from the factory.
Rick
glockfan
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March 24th, 2011 20:00
Rick,
Thank you so much. The drivers you provided worked and allowed me to get online.
Do you recommend anything else to get wireless access again? lol
Thanks again!
PudgyOne
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March 24th, 2011 21:00
glockfan,
If you go to Drivers & Downloads click on waranty status, then enter your service tag number, under origional configuration, you should be able to see which wireless adapter was installed from the factory.
Knowing which wireless adapter you have makes it easier to figure out.
Start, system, hardware, device manager, network, your network adapter
Does your network adapter show up there? If so, what is listed?
Rick
glockfan
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March 24th, 2011 21:00
yes,
under network adadpters the following shows up:
*1394 net adapter
*broadcom 440x 10/100 integrated controller
*dell wireless 1390 wlan mini-card
PudgyOne
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March 25th, 2011 03:00
glockfan,
You already installed the Broadcom controller drivers.
Dell Wireless 1390 WLAN MiniCard <ADMIN NOTE: Broken link has been removed from this post by Dell>
Not sure if you need this but put it here incase you do. Intel (R) Wireless WiFi Link 4965AGN
Dell QuickSet
Fn and F2 turns on/of the wireless adapter.
Dell Inspiron 6100 Owners Manual
Rick