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UNSOLVED

Neil OHara

updated

17 years ago

0

116205

May 12th, 2009 13:00

Intel Proset Wireless is not saving profiles.

Hello,

I have a Latitude E5400, windows Xp, 4 Gig Ram, 60 Gig Hd free.  with Intel Wireless Proset for the internal INtel WiFi Link 5100 AGN.  I actually had the same problem with a Latitude D630. I seem to the only one in my company with this issue.

We have several of the same laptops configured with the same hardware.  Due to the company's choice of wireless security using "Let Windows Manage my wifi" is not an option. we are using certificate security.

The issue is that my wireless profiles do not get saved after a reboot.   As a workaround I have saved my profiles into files and have a batch file copy them over to the C:\program files\intel\wifi\autoimport  however I must then always re-type my username and password. every day.

I've done some internet seraching and found that a suggestion to

The quick answer, delete the corrupted database in your current user account (located at C:\Documents and Settings\

Steps:
1) Disable the Intel PROset/Wireless software (set it to let Windows manage the wireless connection).
2) Go to the folder mentioned above and delete the profile.enc and profile.enc.bak files.
3) Enable the Intel PROset/Wireless software.

Notes:
===== The Intel wireless management software apparently uses the MAC address of your NIC when encrypting the profile database. When I had a mainboard problem (my tech support broke and had to replace my mainboard), the integrated WiFi card on the new board naturally had a new MAC address. This is when my problems began. Profiles previously existing would not display but could not be replaced and new profiles could not be created. Note that uninstalling the software does not delete the profile database file. Thus, installing a newer version of the software will not resolve your problem. By following the steps above I was able to create profiles again without issues. Hope that helps someone! 

 

 

I've tried this and it does not help my situation.   the only thing I can think that is likely unique to my situation, but yet if i try to reboot in the same location still doesn't resolve my issue is that my job provided a docking station and since I don't want to keep plugging and unplugging cords, went out and bought an identical docking station for home. With the E5400, the docks no longer have a MAC address of their own and I don't think should be a factor in this issue. but it's the only unique thing.  I'm 98% sure that my problem existed before i got the 2nd dock. I got my laptop, configured it and got my fdock in less than 1 week.

Any help is greatly appreciated as having to tpye this in every day is really getting old.

Thanks,

Neil