I have a 2wire modem/router to connect to the internet. However, the ethernet controller on my Dell 8400 has a ? by it in the device manager. I'm told by the Internet provider that I need to download a driver to allow the connection. Which driver do I download? My network interface is listed as a Integrated Gigabit Ethernet (Product code IN - SKU - 430-0742). I've gone to the driver download page on Dell's website and entered my service tag, but I still don't really know which driver is needed OR if it's even listed. Broadcom-Driver R87461.EXE (8MB) - shows optional, so I'm not sure if this is correct or not. By the way, the operating system is Windows(r) XP Professional. Thanks

‎Internet Connection issues | DELL Technologies

Troubleshooting for Dell electronics including Monitors

Posts

Selected Posts

ieee488

4 Operator

•

11.1K Posts

0

March 3rd, 2012 19:00

A driver will show as optional, if you already have a driver installed.

Unlike with wireless, there is usually only one driver for the wired network.

nikkil

14 Posts

0

March 5th, 2012 16:00

Hi. What's the model of your notebook? So we could possibly check the default ethernet card installed.

_________________

Dell Support Resources

View All

No Events found!

Top