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12776
March 1st, 2006 16:00
LOST INTERNET CONNECTION
I have a dimension 2400 with XP home edition. A couple of days ago I lost my internet access.. My other computer is connected via dsl and a wireless router. After talking to the dsl and microsoft tech support, I tried pinging some web sites with no success. I did the start>run>cmd>ipconfig and got back 0.0.0.0 for an IP address. Next I tried all of the Dell F12 tests and no errors were reported. I did start>control panel>system>hardware>device manager and got a blank white screen with no devices. The bottom tool bar is white instead of blue. I need your help as I don't know what to do next. I also switched out the ethernet cables.
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InsideLine
5 Posts
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March 1st, 2006 16:00
volcano11
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28K Posts
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March 1st, 2006 20:00
slopok1,
Have you tried using System Restore to restore your computer to a state it was in when the internet connection worked?
Steve
InsideLine
5 Posts
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March 1st, 2006 20:00
I did, but unfortunately i did a complete reformat yesterday and the restore would only revert back to this morning as it needs complete 24 hour periods before the clock begins ticking.
I did restore to the point at which XP began updating, but it still doesn't work. Interestinly I can ping certain ip addresses and have it work. The card connects every several seconds and then drops back out. Canlt figure it out. I'm refomatting again out of desperation.
slopok1
2 Posts
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March 1st, 2006 23:00
Steve
I did try system restore but could not get beyond the date the connection was lost.
slopok1
kyrwood
1 Message
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June 25th, 2007 15:00