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13760036
MIssing my network controller driver after re-installed windows 7
Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.
Thanks
Philip_Yip
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January 31st, 2014 09:00
Ignore the 64 Bit version of DSS and the drivers I have marked as 64 Bit. Most of the installers cover both the 32 Bit and 32 Bit architecture so I haven't mentioned 32 Bit or 64 Bit for these.
Audreyema
6 Posts
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February 1st, 2014 14:00
I uploaded the drivers (ignoring the ones for 64 bit) but when I checked Device Manger under Other Devices I still did not have the Ethernet Controller. Below is the hardware ID:
PCI\VEN_8086&DEV_1502&SUBSYS_04931028
PCI\VEN_8086&DEV_1502&CC_020000
PCI\VEN_8086&DEV_1502&CC_0200
I was able to connect to the wireless internet as the system was able to detect the network. However, when I tried to use internet explorer I get the following error mssage: Internet Explorer cannot open the Internet site. Operation Aborted. If I try to type in an address directly I can get to the site but then the message pops up and closes the internet page
I've also received these messages "Show Firmware updgrade reminder stopped working and was closed"
The system also provided me with a solution to my problem
1) Fingerprint reader is missing a device - security D_A12_R20283.exe. I downloaded this, i'm not sure if I should have installed it.
2) ST Micro Screen Detection isn't compatiable with this version of windows. I didn't know what to do with this message.
Also, I received a notice that I was using an outdated internet explorer. I tried to download but received this message "InternetExplorer 8 not compatible"
You had also asked about the Display adapters - here they are.
Standard VGA Graphics Adapter
PCI\VEN_8086&DEV_0126&SUBSYS_04931028&REV_09
PCI\VEN_8086&DEV_0126&SUBSYS_04931028
PCI\VEN_8086&DEV_0126&CC_030000
PCI\VEN_8086&DEV_0126&CC_0300
I hope this isn't too cryptic. Look forward to hearing back from you And hopefully a solution to the internet issue.
erpster05
219 Posts
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February 1st, 2014 17:00
I found newer Dell specific drivers for PCI\VEN_168C&DEV_002A&SUBSYS_0203168C:
DW1502_Dell_W7_A02_Setup-9DTVV_ZPE.exe (Dell Wireless 1502 LAN driver version 9.2.0.517 for 32bit/64bit Win7; but also supports the DW1525 card)
Network_Driver_TKPT6_WN_10.0.0.227_A01.EXE (Dell WiFi / Bluetooth Driver - DW1601 version 10.0.0.227 for 32bit/64bit Win7; also worked with the DW1525 card)
try installing either one as I'm currently using version 9.2.0.517 for the DW1525 WLAN card on my family's Dell Inspiron 620 desktop computer.
angelajen
1 Message
0
February 1st, 2014 22:00
hi can you please help me with this problem.. it seems i have tried downloading all i can get to solve this problem but it seems not working.. please help me...
model name : H61M-DS2
Bios version : F7
Bios ID : 8A01AG07
Audreyema
6 Posts
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February 2nd, 2014 13:00
Philip_Yip
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February 4th, 2014 00:00
Try this for the free fall sensor although the other one I listed was supposed to be Vista compatible:
http://ftp.dell.com/app/DRVR_WIN_R309372.EXE
For the Intel Video this one:
http://ftp.dell.com/FOLDER97450M/6/Intel_multi-device_A09_R307992.exe
Intel Ethernet this one:
http://ftp.dell.com/FOLDER98087M/5/Intel_825xx-Gigabit-Platform_A03_R313809.exe
Ensure that the drivers extract and install and not just extract see here for details:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/driver-installation/
Philip_Yip
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February 4th, 2014 00:00
I found newer Dell specific drivers for PCI\VEN_168C&DEV_002A&SUBSYS_0203168C:
DW1502_Dell_W7_A02_Setup-9DTVV_ZPE.exe (Dell Wireless 1502 LAN driver version 9.2.0.517 for 32bit/64bit Win7; but also supports the DW1525 card)
Network_Driver_TKPT6_WN_10.0.0.227_A01.EXE (Dell WiFi / Bluetooth Driver - DW1601 version 10.0.0.227 for 32bit/64bit Win7; also worked with the DW1525 card)
try installing either one as I'm currently using version 9.2.0.517 for the DW1525 WLAN card on my family's Dell Inspiron 620 desktop computer.
[/quote]
Thanks I hadn't even listed the 1601 card and have updated the driver for the 1502.
Did version 10.0.0.268 of the 1601 card work for you?
http://ftp.dell.com/FOLDER01821275M/1/Network_Driver_F2C1D_WN_10.0.0.268_A02.EXE
Philip_Yip
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February 4th, 2014 01:00
Hi AngelaJen
Please provide the hardware Ids and the system model e.g. Inspiron 5537. H61M-DS2 refers to the chipset not the Dell model no. See here for instructions on how to do this:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
Also if you have manually installed Windows 7 see Windows Reinstallation Guide/A Clean Install of Windows 7:
http://dellwindowsreinstallationguide.com/
Note if you are unsure about the model no, private message me the service tag and I will check the system configuration.
Audreyema
6 Posts
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February 4th, 2014 06:00
Thanks for the tip on installing the drivers. I had while I was installing the last batch that the ethernet driver file would extract but wouln't install. I will try it next week as I'm on vacation now.
Thank you so much for all your help. Very much appreciated!
Philip_Yip
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February 4th, 2014 23:00
Makes sense the driver extracted but did not install. Its actually quite a common problem which Dell don't seem to notice regarding their drivers. Its why I highlighted in in that screenrecording video. Enjoy your vacation and post back the results when you are ready. :)
erpster05
219 Posts
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February 6th, 2014 13:00
Haven't tried out the 10.0.0.268 driver from Dell but I'm sure it'll work with the DW1525 card. Version 9.2.0.517 worked but got occasional connection drops with the DW1525 card. I'm avoiding the unofficial Atheros WLAN drivers from Atheros.cz or any other site because the INF files there do NOT support the DW1525 card. device ID subsys 0203168C are not even listed on the INF files from many of those recent Atheros WLAN drivers, so I will stick with Dell specific ones from the Dell web site.
I recently updated the driver to version 10.0.0.270 from the Network_Driver_Dell_A01_W732W764-SETUP_ZPE.exe file (for Windows 7 only).
I seem to have best of luck with either the latest 8.0.x, 9.1.x, or 10.0.x driver versions with no dropped connections with the DW1525 card.
Philip_Yip
7 Technologist
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February 7th, 2014 01:00
Haven't tried out the 10.0.0.268 driver from Dell but I'm sure it'll work with the DW1525 card. Version 9.2.0.517 worked but got occasional connection drops with the DW1525 card. I'm avoiding the unofficial Atheros WLAN drivers from Atheros.cz or any other site because the INF files there do NOT support the DW1525 card. device ID subsys 0203168C are not even listed on the INF files from many of those recent Atheros WLAN drivers, so I will stick with Dell specific ones from the Dell web site.
I recently updated the driver to version 10.0.0.270 from the Network_Driver_Dell_A01_W732W764-SETUP_ZPE.exe file (for Windows 7 only).
I seem to have best of luck with either the latest 8.0.x, 9.1.x, or 10.0.x driver versions with no dropped connections with the DW1525 card.
[/quote]
Did the installer work for you natively or did you have to update manually via the Device Manager?
Audreyema
6 Posts
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February 9th, 2014 20:00
Back from vacation and pleased to report that the computer is up and running. The tip on how to install the drivers was really useful. It happened twice - where I had to manually go into the set up file.
Thanks again for all of your help. It was really appreciated. I don't know how I would have gotten the computer to work without your help and this forum.
All best,
Audrey
Philip_Yip
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February 9th, 2014 22:00
Great :emotion-21: I'm glad to hear that you got your system back up and running. :)
Sutton1037
1 Message
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February 23rd, 2014 08:00
I cannot download the drivers because I can't get on the network. I ordered the driver CD from Dell but I don't think it should be this hard to tell which driver I am missing? What is the driver called that is the network adapter for Inspiron N5050, Service Tag H14WKR1?