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16 Posts

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February 17th, 2006 16:00

need modem on hold for d4100

I need to set up my d-4100 with a modem that will let me recieve phone calls while on line without dropping my connection. I can't get any information from Dell, so could someone point me in the right direction? I'm using windows me . My internet provider does support v.92..
 Thanks

2 Intern

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4.8K Posts

February 17th, 2006 22:00

tcfeet,

DSL or cable internet service comes to mind first.  Either of these services will let you use your phone line without interrupting your connection to the internet. 

Modem On Hold is supported by most 56K phone modems sold today.  You can check with any of a number of online vendors or check with local computer shops for pricing and availability.  Here are a few examples:

http://www.newegg.com/Product/Product.asp?Item=N82E16825152001

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=402917&sku=E261-1011

http://www.compusa.com/products/product_info.asp?product_code=50179302&pfp=BROWSE

These examples are not given as recommendations, only as examples.

Steve

16 Posts

February 18th, 2006 00:00

The problem is DSL or Cable is not available in my location. Only got phone service out here in 1968.

I tried one modem and my computor culled it. Would not install. Thought it must be a trick to it.

Tom

2 Intern

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4.8K Posts

February 18th, 2006 11:00

tcfeet,

When installing a modem or other expansion card, it is best to uninstall the drivers for the old card before installing the new one.  Your Dimension 4100 probably had a Conexant or Aztech brand of modem.  To uninstall the driver for it, first remove the modem from the system.  Then, open Control Panel, and then Add/Remove programs.  You should find a listing for Conexant or Aztech modem.  Uninstall it from there.  If you do not have a listing for a modem in Add/Remove programs, restart your computer in Safe Mode, open Device Manager and remove all references to modems found there.  Also, open the category for Sound. Video and Game controllers and remove the reference to the "Half Duplex Wave Device..."  This is the voice portion of your modem.  If it is not removed as well, you will have difficulty installing the driver for your new modem.

After all references to all modems have been removed from your system, restart it without a modem in it to be sure that it does not try to install any modem drivers.  Then, shut down, install your new modem and install the new drivers according to the instructions that came with the new modem.

Steve

16 Posts

February 18th, 2006 12:00

Thanks Steve,

Thats what I needed to know. I think I did all but one step. Will go back and try again

after I buy another modem. [gave the other to a friend]

 Have a good day,

  Tom

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