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No internet connection on laptop
I am reposting this under a new message...
I have an Inspiron 6000, Windows XP (SP2), Intel PRO Wireless/2200BG Network Card Netgear WGR614 v6 router. Everything was working fine for over a year until Monday, June 11. The laptop indicates that there is a good wireless connection, but when trying to access a webpage it takes forever and then comes back with a message saying that I do not have an internet connection. I turned off the laptop, unplugged the router, and then rebooted the modem (Comcast). Once the modem was back up completely, I plugged in the router. Once the router showed it was receiving a signal, I turned on the laptop. I was able to access the internet for about a half hour and then lost the internet connection again. Meanwhile my desktop computer is working just fine which is directly connected through the router. I am also able to connect to the internet directly to the laptop through the router.
I have updated all drivers and firmware. The TCP/IP is set to automatically obtain addresses. The router is set to NOT require a MAC address match. I tried having the PRO Wireless configure and also Windows. Below find the results of the ipconfig entries. Hopefully someone will see something that I can fix. Thanks.
With Pro Wireless configuring card:
C:\Documents and Settings\Brenda Voght>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media disconnected.
Ethernet adapter Local Area Connection:
MediaState . . . . . . . . . . . : Media disconnected
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\Brenda Voght>ipconfig /renew
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media disconnected.
An error occurred while renewing interface Wireless Network Connection : unable to contact your DHCP server. Request has timed out.
C:\Documents and Settings\Brenda Voght>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
MediaState . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-14-22-E8-95-B1
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address. . . . . . . . . : 00-16-6F-03-93-A9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, June 14, 2007 8:35:54 PM
Lease Expires . . . . . . . . . . : Friday, June 15, 2007 8:35:54 PM
Reconnected with Windows configuring the card
C:\Documents and Settings\Brenda Voght>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media disconnected.
Ethernet adapter Local Area Connection:
MediaState . . . . . . . . . . . : Media disconnected
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\Brenda Voght>ipconfig /renew
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media disconnected.
Ethernet adapter Local Area Connection:
MediaState . . . . . . . . . . . : Media disconnected
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
C:\Documents and Settings\Brenda Voght>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
MediaState . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-14-22-E8-95-B1
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-03-93-A9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, June 14, 2007 8:50:37 PM
Lease Expires . . . . . . . . . . : Friday, June 15, 2007 8:50:37 PM
- Unfortunately, System Restore did not work in my case. I restored to Sunday when it was working and still the same problem.Also, there was a question posted by a Dell Laison earlier but it was deleted. To answer the question, I downloaded the latest driver from the Dell site for the wireless card and version 9.0.4.33 is what is being used.
- That was why I had you reset the router and modem in the other post. I would start with the modem if they will replace it for free. If that don't fix it then the router. But you may have changed your network router setting because you said you reset the modem a few times. You could remove the current network setup by resetting the router and make a new one. Might fix the problem. But once you reset the router it defaults back to factory and you have to set it up again.
- I actually did reset the router today and then reran the setup wizard. Comcast said that it might be the splitter, so I am going to replace that first. If that doesn't work then see if they will replace the modem. I don't know if they will do that since I have internet access working on my desktop. Thanks for all your help.
- Okay, so I decided to see what I got for an IP address when just going through the modem. Of course, I reset the modem before starting up my desktop. I do see the hsd1.wa.comcast.net for the DNS suffix. When I set everything back up with the router in place. I do not get that. So is it something wwith setting the DNS? Below are the ipconfig /all results:
Modem Only
C:\Documents and Settings\BJ>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brenda
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : CNet PRO200WL PCI Fast Ethernet Adap
ter
Physical Address. . . . . . . . . : 00-08-A1-1D-BB-40
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 24.16.195.19
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 24.16.192.1
DHCP Server . . . . . . . . . . . : 68.87.69.10
DNS Servers . . . . . . . . . . . : 68.87.69.146
68.87.85.98
Lease Obtained. . . . . . . . . . : Sunday, June 17, 2007 9:45:25 AM
Lease Expires . . . . . . . . . . : Thursday, June 21, 2007 9:29:43 AM
Connected to Router
C:\Documents and Settings\BJ>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brenda
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : CNet PRO200WL PCI Fast Ethernet Adap
ter
Physical Address. . . . . . . . . : 00-08-A1-1D-BB-40
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, June 17, 2007 10:49:01 AM
Lease Expires . . . . . . . . . . : Monday, June 18, 2007 10:49:01 AM
- Well, you need the router connected and have access with it connected then do the ipconfig. I am not sure why the host now says Brenda. I am going to send you a message in this forum and here is how I have my linksys router setup. But this is set as a secured connection and not sure if you are using one. Just get the modem and router connected and make sure you have internet access with the destop. Then we can move to the router setup. Now if you view all wireless networks from windows and you see several then you need to move your connect to the top of the list. Get the router back connected and the desktop with access with the router connected. I will use Mike? where you need to enter your information.
bcuree
7 Posts
467
0
Posted June 15th, 2007 19:00