Solved!
Go to SolutionC
Carpetcrumb
1 Rookie
•
5 Posts
0
2900
October 14th, 2018 00:00
Order Status is Null
I placed an order on Dell Outlet yesterday but I am still not seeing my order status. I received a purchase confirmation email, along with a purchase id, however there is apparently no order associated with my purchase id. Is this simply a timing matter? Is it because it's the weekend? Thank you for any assistance!
Carpetcrumb
1 Rookie
•
5 Posts
2673
0
Posted October 14th, 2018 12:00
Ok great! Thank you for the quick reply. I'll wait till Monday then. :]
Carpetcrumb
1 Rookie
•
5 Posts
2644
0
Posted October 16th, 2018 23:00
I received an order confirmation email on Monday, followed by a notice that the item has shipped. It arrived today. :]
Mary G
6 Operator
•
20095 Posts
2676
0
Posted October 14th, 2018 09:00
Yes it is because it is the weekend. Orders can take a while to show up, especially Outlet orders. Here is the Outlet Order Support page--
https://www.dell.com/support/orders/us/en/19/Order/List You should receive an Order number soon or at least an update on the status of the order. Outlet supplies are limited.