Router not working??!

Question

Hi, I hope someone can help! I'm unable to connect to the internet via my router. I have a sitecom router model ~  WL 153 and my laptop operating model is windows vista. Until 2 days ago, no problems, now I can only connect to the internet when I have the cable direct from the modem to the laptop. As soon as I put the cable from the modem to the router, and cable from router to laptop - no internet!!! I've tried switching them all off, for 5 mins then reconnecting the wires, switching the modem on, then the router on & then the laptop on but nothing working Any ideas/help would me much appreciated! I need to get wireless again!! Thanks

PudgyOne · Answer

Starmama,   Since you said you checked all the connections, then try...   How to repair a connection   How old is the wireless router?     Rick

Starmama · Answer

Hi

The router is probably max 18 months old.

You'll have to forgive me I'm not great with the technical side of computers!

I did what you said on repair a connection and for about 5mins I could access internet through router but not in wireless mode and then it went back to normal - i.e unable to connect other than direct through modem.

When I go into my 'network and sharing centre' and select 'manage network connections' the Wireless Network Connection shows as not connected. When I go into that under the 'sitecom option it states "the settings saved on this computer for the network do not match the requirements of the network".

Are you able to help me any further?

Thanks

PudgyOne · Answer

Starmama,

Can you see any networks?

Try pressing Fn and F2 to turn the wireless card on. You cannot connect wireless wehile connected with the ethernet cable.

Can you connect on another network, like at a WiFi Hotspot?

Rick

Networking, Internet, & Bluetooth

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