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amccoyphd

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10 years ago

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amccoyphd

4 Posts

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6753

January 3rd, 2017 06:00

WiGig is Not Working error

I'm connecting a Latitude E7450 with Windows 7 to a Wireless Dock (CTKM5). Almost every day when I attempt to reconnect in my office, I get this error, often repeatedly for about an hour, before it finally connects. Rebooting doesn't help. Any suggestions for fixing this?

452-BBUX

  • Jesse L (retired)

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    Posted January 9th, 2017 05:00

    mccoyphd,


    You may need to configure the dock to connect Automatically. Click the link below.
    Dell WiGig Wireless Docking Station (WLD15) A Visual Guide to your Dock
    http://dell.to/2iVqxQe






     

    Jesse L (retired)

  • Jesse L (retired)

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    Posted January 12th, 2017 04:00

    amccoyphd,

    Click the link below for information troubleshooting and configuring the WiGig to the port. Also, you may want to check on any firmware updates.

    Connecting to the Intel Wireless Dock Manager

    If needed you will need to call Dell Support for configuring the Port and WiGig. The number to call is listed in the link below.
    Dell Support Contacts

     

    Jesse L (retired)

  • amccoyphd

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    Posted January 9th, 2017 07:00

    I should have clarified in my first post, but I do have it configured to connect automatically. It just doesn't half the time until maybe an hour later, and I haven't been able to figure out why.