Hi katla,

Glad to know that the wireless has started working. However, based on the diagnostics posted by you, the issue was with wireless radio being turned off. For this issue in future, you may turn on wireless radio by pressing Fn + F2 button on keyboard. If it does not work, you may also try pressing F2 button alone or press Windows + X button on keyboard and you will find the options in Windows Mobility Center.

Please reply if you have any further questions. I would be glad to help you.

just when i clicked post the wireledd started to work again, magic!

I am having the exact same problem with my Dell Inspiron Mini 10.

When I boot into Windows 7 Starter  no internet connection is available. Ran the Intel ProTools diagnosis and Failed: Radio is Off.

So I went to Network and Sharing Center and chose to Troubleshoot the problem. Just like Katla above, it found the problem. Wireless Capability was turned off so I clicked the Fit It button and the radio was turned on and I could see my wireless networks.  Thing is if I hit F2 that always says that my Wifi is Enabled. So something isn't communicating correctly. 

Then if I reboot the computer or turn it off and turn it on some time later the radio is off again and I have to do that same Fix yet again.

Is there anyway to get the radio to stay on permanently?

And again like Katla, I've been reading about this issue all over the internet with really no permanent fixes. There has to be a problem with the drivers dell is providing or something.

Hi Katla:

I have the Inspiron 3520 with Windows 8. Now less than a month past warranty, the wifi is no longer working. I have already tried pressing Fn + F2, F2 alone, and Windows + X, none of these options work to turn "ON" the wifi. What should I do?

Thanks,

Assalam o aliku katla, 

i am having the same issue , nothing happened when i press fn+F2 button . it Dell XPS m1330  and the problem i found is wireless capability is turned off :( please help me out 

I have the same problem :( and i don't know what to do :( wireless capability- not fixed

Hello! I have a smiliar problem as many others when my wireless all of a sudden stoped working. In my networks connection it says that it is not connected even thought i try to disable and then enable the device nothing changes. I have used some tips from other threads and have for example unchecked the save battery option of turning of the device in device manager, restarted the computer but its still not working. Its a inspiron 15 3520 and its running in desktop mode The repair option that my computer gives me is obviousely not working and here is what the network diagnose says: PrintWindows Network Diagnostics Publisher details Issues found Wireless capability is turned offWireless capability is turned off Not fixed Not Fixed Turn on wireless capability Completed Issues found Detection details 6 Wireless capability is turned off Not fixed Not Fixed Turn on wireless capability Completed Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer. InformationalNetwork Diagnostics Log File Name:  4111C0EE-A59D-463C-A54D-73014DE0F5D5.Repair.1.etl Detection details Expand InformationalDiagnostics Information (Network Adapter) Details about network adapter diagnosis: Network adapter Wi-Fi driver information:    Description . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)    Manufacturer  . . . . . . . . . : Qualcomm Atheros Communications Inc.    Provider  . . . . . . . . . . . : Microsoft    Version   . . . . . . . . . . . : 3.0.0.130    Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf    Inf File Date . . . . . . . . . : Wednesday, July 25, 2012  8:37:08 PM    Section Name  . . . . . . . . . : ATHR_DEV_OS61_3119d.ndi    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_02091028    Instance Status Flags . . . . . : 0x180200a    Device Manager Status Code  . . : 0    IfType  . . . . . . . . . . . . : 71    Physical Media Type . . . . . . : 9 InformationalDiagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: Information for connection being diagnosed  Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7  Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)  Interface type: Native WiFi Connection incident diagnosed List of visible access point(s): 0 item(s) total, 0 item(s) displayed Connection History  Information for Auto Configuration ID 1   List of visible networks: 0 item(s) total, 0 item(s) displayed   List of preferred networks: 0 item(s) InformationalDiagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration  Initialize status: Success Information for connection being diagnosed  Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7  Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)  Interface type: Native WiFi Result of diagnosis: Problem found Root cause: Wireless capability is turned off Detailed root cause: Radio is off (HW switch) Repair option: Turn on wireless capability Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.

thanks. my computer is working the wireless device when i press fn + f2 keys.

thank you so much windows+x worked like charm ;-)

I tried various methods above with fail. The only solution my laptop responded to was simultaneously pressing the shift windows print screen keys. Hope this helps anyone still experiencing connectivity issues.

I have this problem even Bluetooth is not working

Kindly help me

fn prtscr, it worked. 

some computers the function key to turn on the wifi is Fn PrtScr. That worked for my Dell Inspiron 5570. 

Dell Inspiron 5570. Same issue. The F2 or FUNCTION F2 or Mobility Center didn't help. My laptop is still under warranty but Dell is saying this is not a hardware problem. Please help

did you get your answer?

Try Windows +x, network connections,network reset. Worked for me