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AIO 922 Printer
I am constantly getting an error message on the color cartridge to say that the cartridge is missing. I have powered down from the wall and removed the power flock and have reseated the cartridges on several occasions. I have also tried another color cartridge ( the empty one that this one replaced) but get the same message. Could anyone please give advice. Do I need to buy another color cartridge becuase the sensor on this is faulty?
Thanks
PudgyOne
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September 4th, 2009 15:00
SOakes,
Can you print something when you lay it on the glass. Color and B&W? These are Dell Series 5 ink cartridges, correct?
Open the printer with the power on and remove the Dell Series 5 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 5 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?
Dell Series 5 ink cartridges have a sensor in them and cannot be refilled. Article on refilling Dell ink cartridges They can be purchased at Staples, Walmart or Dell's website.
Let me know what happens.
Rick