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2553

July 25th, 2021 11:00

New account, cannot reply to topics

I just signed up. I cannot reply to any topics.

rtscts_0-1627238487614.png

I have not received any verification emails when I signed up. No emails from Dell in my spam folder either.

Could you resend that verification email or verify me some other way so I can reply to topics, please?

 

6 Professor

 • 

7.5K Posts

July 27th, 2021 17:00

1.  Threads at the top of a forum may be under a list that says "Pinned."  Those threads also used to have a thumbtack icon.  They may also be referred to as "stickies."

2.  Reply box is light blue instead if it's normal blue.

Community Manager

 • 

54.3K Posts

July 26th, 2021 06:00

Your Forum account shows as registered which is why you could start this thread. You should be able to reply to any non-locked thread. Which threads are you trying to reply on?

What hardware issue are you facing?

Dell shipped this XPS 8940 with only one OEM 8GB 3200MHz memory stick (V0M5R 1Gx64, Unbuffered, DDR4, 288 pin, Single Rank, 1.2V, Non-ECC).

Per the pictures that you uploaded, did you remove our OEM memory stick and install four 3rd party Crucial DDR4 3200MHz memory sticks?

13 Posts

July 26th, 2021 09:00

I can reply to other topics. I just cannot reply to this one topic:

https://www.dell.com/community/XPS-Desktops/XPS-8940-Better-3rd-party-cooler/td-p/7690322/highlight/true

Regarding RAM, I first added 1 Crucial 8GB stick to SK Hynix (as shipped) - all good at 2933MHz in dual channel. Then I added another  2 x 8GB Crucial sticks (dropped to 2400MHz) and then replaced SK Hynix with Crucial (4 total) - still only at 2400MHz.

Moderator

 • 

16.8K Posts

July 26th, 2021 09:00

rtscts,

 

Ok,  thank you for letting us know. Forwarding to dell community manager

 

13 Posts

July 26th, 2021 09:00

I see. Thank you for looking into that.

In case I run into this scenario again in the future, how can I tell/check if a thread is locked?

Community Manager

 • 

54.3K Posts

July 26th, 2021 09:00

That XPS 8940 thread is locked. Start a new thread and just reference that old thread in your notes, questions.

13 Posts

July 26th, 2021 09:00

rtscts_0-1627316251929.png

 

13 Posts

July 26th, 2021 09:00

Also, I never received any verification emails when I registered, as this error message indicates I should have.

6 Professor

 • 

7.5K Posts

July 27th, 2021 17:00

Another example of stickies, padlock icon:

Capture+_2021-07-27-19-57-33.png

13 Posts

July 27th, 2021 18:00

Thank you for the tips!

6 Professor

 • 

7.5K Posts

July 27th, 2021 18:00

You're welcome.

13 Posts

July 27th, 2021 18:00

rtscts_0-1627435349395.png

 

6 Professor

 • 

7.5K Posts

July 27th, 2021 18:00

Something else I'd like to show you if you haven't seen it, and may be you have, it didn't take you long to respond.  This could benefit other new users - "Email me when somebody replies" is now under "Additional options":

Capture+_2021-07-27-20-10-16.png

 

9 Legend

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47K Posts

July 27th, 2021 20:00

@rtscts 

Email sent to listed address  07-25-2021

If you did not get it your email is invalid or its sitting in your junkmail folder

9 Legend

 • 

47K Posts

July 27th, 2021 20:00

@rtscts 

That topic

https://www.dell.com/community/XPS-Desktops/XPS-8940-Better-3rd-party-cooler/td-p/7690322/highlight/true

is from

09-09-2020 07:51 PM
 
You cant reply to a thread thats long since locked.
Start a new thread.
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