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4 Posts
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1766
June 10th, 2020 09:00
BIOS boot sequence issues
Hi everyone. I have a Dell Optiplex 5070,
I did a fresh install of Windows 10 pro to try and fix an issue we've run in to, which goes as expected, then upon trying to boot, it keeps saying no bootable device or whatever.
I go into the bios to check the boot sequence, in UEFI there are zero options there, so I click Add Boot Option, and it says File System not found. So I try the Legacy External Devices option, and that does not work either. I've changed around the secure boot options, and the modes, and got nothing.
The hard drive IS detected in the bios System Info section. Sata 0
I've reinstalled windows on dozens and dozens of different dell PC's throughout the past few years, and never once have I had this issue. I'm at a loss.
speedstep
9 Legend
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47K Posts
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June 10th, 2020 09:00
Legacy booting is no longer available past skylake.
UEFI GPT booting only from internal sata. The F6 Mass Storage RST 17.5.3.1026 drivers are no longer optional nor are the chipset drivers.
It will not see any drives to install on without the F6 mass storage drivers extracted to the root of the install media or on a usb flash drive extracted. You cannot point to a zip or exe or cab file the individual files must be extracted.
https://www.dell.com/support/article/en-us/sln301185/imaging-intel-skylake-systems-with-sccm-2012-using-dcip-4-1?lang=en
The WIN10 PE Drivers are no longer optional.
NOTE: Make sure that the WinPE CAB version actually matches the boot image; . Windows 10 PE is required for the OS to see a drive to install.
https://www.dell.com/support/article/en-us/sln300195/how-to-install-windows-10-from-the-dell-iso?lang=en
All the drivers are in a single cab file that must be extracted so you can point to it.
https://downloads.dell.com/FOLDER06242053M/1/5070-WIN10-A04-72NPX.CAB
You extract the cab file contents via 7zip
https://www.7-zip.org/download.html
Realtek High Definition Audio Driver
DellVersion: A05
VendorVersion: 6.0.8777.1
Intel Chipset Device Software
DellVersion: A06
VendorVersion: 10.1.17861.8101
Sunix Serial and Parallel Card Driver
DellVersion: A07
VendorVersion: 9.0.4.0
Intel Serial IO Driver
DellVersion: A02
VendorVersion: 30.100.1841.2
Realtek Memory Card Reader Driver
DellVersion: A02
VendorVersion: 10.0.17763.21313
Cypress USB Connector Manager Class Extension Driver
DellVersion: A02
VendorVersion: 1.2.1.24
Intel Management Engine Components Installer
DellVersion: A05
VendorVersion: 1946.12.0.1328
Sunix USB31 Card Cypress Driver
DellVersion: A07
VendorVersion: 1.2.3.27
Intel AX200/AX201/9560/9260/8265/3165 WiFi UWD Driver
DellVersion: A06
VendorVersion: 21.50.1.1
Intel PCIe Ethernet Controller Driver
DellVersion: A13
VendorVersion: 24.1.0.0
Intel AX200/AX201/9560/9260/8265/3165 Bluetooth UWD Driver
DellVersion: A04
VendorVersion: 21.50.0.1
Qualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver
DellVersion: A24
VendorVersion: 12.0.0.916
Intel Rapid Storage Technology Driver
DellVersion: A02
VendorVersion: 17.5.3.1026
AMD R5-430 and RX550 Graphics Driver
DellVersion: A01
VendorVersion: 26.20.11002.12
Intel UHD Graphics Driver
DellVersion: A04
VendorVersion: 26.20.100.7262
NVIDIA GeForce Graphics Driver
DellVersion: A00
VendorVersion: 26.21.14.3160
Article ID: HOW16970
Synchro_
4 Posts
0
June 10th, 2020 10:00
Thank you for the info, I just need some clarification as I'm relatively new to all the super technical stuff.
The F6 mass storage drivers are installed from that first link I assume? Then I have to put it with the installation files I have on the USB?
Also what is the WinPE CAB version? Like, how would I check it?
speedstep
9 Legend
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47K Posts
0
June 10th, 2020 11:00
The F6 mass storage drivers are in a Cab file. You cannot point to an exe or cab or zip file you must use 7zip to extract the contents. The RST F6 mass storage drivers are in a folder after cab is extracted called storage.
There wont be any 32 bit versions of the driver because past skylake its win10 only 64 bit whql only.
Intel Rapid Storage Technology Driver
DellVersion: A02
VendorVersion: 17.5.3.1026
They call it floppy driver because floppy was used in 2014 with XP. Newer machines have no floppy drive so it must be in the ROOT of the USB flash drive.
The Intel® Rapid Storage Technology (Intel® RST) Floppy Driver (17.8.0.1065) supports the configuration and enabling of system acceleration with Intel® Optane™ memory and maintenance of RAID 0/1/5/10.