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2 Posts
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4128
December 27th, 2019 02:00
Dell optiplex 7020 no display
Goodday, I have 2 dell 7020s that I'm using at home. The 1 had a power supply and so i was using the one which was functioning all right. I recently got a replacement PSU for the faulty one and after installing the PSU i took ram out od the one which was working for testing and all went well. I re-installed the ram back in the already working PC but I can't get display from it.
The power led stays solid white (no blinks), fans and everything else seems to be working fine but there is no display. If I start the machine with all ram modules removed i get the beeps to signal no ram installed. I've tried to swap the ram in the different slots and individully (i have 3 * 4gb sticks) but no luck. If I put the ram in the other Pc its working normal.
I've even tried swapping the PSU, the Processor, tried running with nothing connected on the mobo but i still get same respond.
Start PC with no ram- i get beeping codes for ram
Install ram one by one- no beeping sounds, no display.
Ram works in the other PC no issues, monitor works on the other PC no issues..
Any ideas what i maybe missing, need this machine to be up and running again.
I'm using onboard vga port, no added cards on.
Thanks, I hope its enough infor..


PMbewe3
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2 Posts
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January 2nd, 2020 00:00
Thanks, for the reply. Here is what I did, I got 2x4gb sticks of the specified ram and fit on the PC still couldn't get any display so I removed the mobo from the casing and did a through inspection of the bare Motherboard. I noticed one of the pins was bent and was touching another pin on the processor seat. Took a pin, straightened the pin into position, reseat the chip, and instal my new ram and finally its giving me display. Thanks for all the replies!!
speedstep
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47K Posts
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December 30th, 2019 07:00
"i have 3 * 4gb sticks) but no luck. If I put the ram in the other Pc its working normal."
The ram is NOT compatible.
Its VERY specific.
https://www.crucial.com/usa/en/optiplex-7020-%28mini-tower%29/CT6187634
Must be LOW Density Single or Dual Rank
Must NOT BE ECC or Registered or High Density or 1.5v etc.
Specs: DDR3 PC3-12800 • CL=11 • Unbuffered • NON-ECC • DDR3-1600 • 1.35V • 512Meg x 64 •