4 Operator

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20.1K Posts

March 1st, 2019 11:00

Sounds like it is bad. Testing alone is the best test and it failed. Go to Crucial to get guaranteed memory. Try and return the bad chip.

https://www.crucial.com/usa/en/compatible-upgrade-for/Dell/optiplex-3040-small-form-factor

1 Rookie

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2 Posts

March 1st, 2019 13:00

Yes, that is what I figured too.  Just wanted to make sure I did not miss anything.  

I'm also looking at this

https://www.newegg.com/Product/Product.aspx?Item=N82E16820226684

 

2 Intern

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205 Posts

March 1st, 2019 16:00

In a scenario like that, where the same part number won't even work alone in a working system, then yes, odds are that the new memory module is defective and needs to be exchanged.

April 2nd, 2021 12:00

Was is defective memory? , did they change it and did it work with the new 8gb one?

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