Replace the size 2032 CMOS battery. A low battery can cause all sorts of bizarre problems, including boot loops. If by chance not the cure (and it's cure boot loops before), at least it's ruled out.
If still not working, upon starting, immediately keep pressing F12. Does it allow you to see the Boot Menu? There's a Diagnostics option. Run diagnostics and see if it tells you anything. It will take a while.
I'm not sure if you're GPU card is bad or not. So I'm not suggesting reinstalling it. It would up to you if you want to risk it or not if we get PC working again.
You were right about removing the GPU. 2 & 4 indicates video problem.
I take it the 780 runs normally without the GPU card?
PSU might be on its way out. From YouTube videos, I've seen PSU's as low as 240w power 75w cards. Your card is 55w. It is possible your 780 has the high efficiency 255w watt PSU, which may still be too weak to have the 55w card added to a tower.
In case anybody wonders, it's not bottleneck.
Graphic card and processor will work great together:
I have solved the boot loop issue, when i installed the gpu i removed the battery so the bios configuration went back to default which was the problem: the default option for drives is RAID always, being the HDD an SATA it caused the issue.
Now respecting the 2 4 lights and the gpu, i can confirm that its working has its being used in an Optiplex 745, previously in an Optiplex 760 too. Another 780, of identical configuration, also showed the same issue, could this be because of the PSU?
When i try to boot both cpu and gpu fans spin, but when i presh the test button on the back of the PSU only the CPU fan spins, while the gpu tries but fails, does this means somethings?
Could you post photos of 2 labels? - One on the original PSU and the new 500w PSU.
Both PSU's may have something in common - not enough power on the 3.3v/5v rails.
It's not unusual. I just got done helping somebody that put a 750w Enermax in their Precision T5500 which wasn't working. The Enermax only had 100w on the 3.3v/5v rails as compared to Dell's 150w on a 750w watt PSU and 225w on a 875w PSU. Point being it's not just total watts. Dell's 305w PSU's also have 150w on those rails. This thread might be worth a read noting speedstep's response and photo of 305w PSU label. - https://www.dell.com/community/Desktops-General-Read-Only/OptiPlex-780-MT-Power-Supply/td-p/5119091
Granted I still don't know if the original PSU in your 780 was 305w or 255w, I found an image of a 255w label to let me know how much power is on the 3.3v/5v rails. If I read that right, 80w is way too underpowered for adding a GPU card.
The reason your card works in other Dell models is because they probably have higher watt PSU's than the 780.
"If I read that right, 80w is way too underpowered for adding a GPU card." Not meant to be confused with GPU cards running on 12v.
While we're waiting for images to be approved, I noticed the 255w PSU has 13A & 7A on its +12v rails. The 745* and 760 you mentioned, if they were MT's, likely had 305w PSU's. The one for the 760 & 780 has 15A & 10A on its +12v rails. As for a 305w PSU for a 755, it has 18A on its two +12v rails each. If your 55w card is drawing off of the 7A rail, that could be where the problem lies. 12V x 7A = 49W. That's 6W below what your card needs. And if there's anything else on that rail... *I couldn't find PSU specs for the 745.
YouTubers get away with running 75w cards on 240W SFF PSU's. Those PSU's may only have 60W combined on the 3.3v/5v rails, but have 17A on the 12v rail.
One of our Rockstars is more adept with PSU's than I am and might chime in if he wants. Either way, we'll get it figured out.
Good troubleshooting. And I think you're right, new PSU should've worked. And the 780 has the same BIOS with the same settings?
I had a hard time finding anything definitive for the problem. The top card in the Tech Guide for the 780 at the time was 45w. Well, the 755 has a 75w PCI-e slot, but the Tech Guide doesn't suggest any 75w cards.
Any other cards you can try in the 780?
I don't know if anything will come of it, but I posed the question through Google's question box, why would the HD 7750 cause boot loop in an Optiplex 780. I still think it might be some type of power issue with that slot, but couldn't find a watt limit for it other than 75w limit for some PCI-e x16 slots in general.
I took the pc to the shop, there they tested the GPU in various computers, 755s, other 780 and another one that uses i3, but din't worked even thought it works perfectly on my 745. Tested a GeForce 210 on the 780 and worked.
Its one of the strangest things i have seen a GPU that works only in a single PC.
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 19th, 2020 18:00
Replace the size 2032 CMOS battery. A low battery can cause all sorts of bizarre problems, including boot loops. If by chance not the cure (and it's cure boot loops before), at least it's ruled out.
If still not working, upon starting, immediately keep pressing F12. Does it allow you to see the Boot Menu? There's a Diagnostics option. Run diagnostics and see if it tells you anything. It will take a while.
I'm not sure if you're GPU card is bad or not. So I'm not suggesting reinstalling it. It would up to you if you want to risk it or not if we get PC working again.
You were right about removing the GPU. 2 & 4 indicates video problem.
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 19th, 2020 19:00
I take it the 780 runs normally without the GPU card?
PSU might be on its way out. From YouTube videos, I've seen PSU's as low as 240w power 75w cards. Your card is 55w. It is possible your 780 has the high efficiency 255w watt PSU, which may still be too weak to have the 55w card added to a tower.
In case anybody wonders, it's not bottleneck.
Graphic card and processor will work great together:
Intel Core2 Quad Q9550 (Clock speed at 100%) with AMD Radeon HD 7750 (Clock speed at 115%) x3 will produce only 0.3% of bottleneck. - PC Builds
JinOgre
8 Posts
0
June 19th, 2020 19:00
I have solved the boot loop issue, when i installed the gpu i removed the battery so the bios configuration went back to default which was the problem: the default option for drives is RAID always, being the HDD an SATA it caused the issue.
Now respecting the 2 4 lights and the gpu, i can confirm that its working has its being used in an Optiplex 745, previously in an Optiplex 760 too. Another 780, of identical configuration, also showed the same issue, could this be because of the PSU?
When i try to boot both cpu and gpu fans spin, but when i presh the test button on the back of the PSU only the CPU fan spins, while the gpu tries but fails, does this means somethings?
Thank you.
JinOgre
8 Posts
0
June 22nd, 2020 13:00
I have changed the PSU for an 500w one but still wont boot up with the 2 4 lights on.
To be observed:
When first turned ON lights 1 3 4 will be on then turn off and ON twice.
After 2 4 light always, fans keep running, dvd drive can be opened, no keyboard light.
GPU works in an Optiplex 745 and worked previously in an 760.
Pc runs without the card.
Another 780 presented the same problem
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 22nd, 2020 14:00
Could you post photos of 2 labels? - One on the original PSU and the new 500w PSU.
Both PSU's may have something in common - not enough power on the 3.3v/5v rails.
It's not unusual. I just got done helping somebody that put a 750w Enermax in their Precision T5500 which wasn't working. The Enermax only had 100w on the 3.3v/5v rails as compared to Dell's 150w on a 750w watt PSU and 225w on a 875w PSU. Point being it's not just total watts. Dell's 305w PSU's also have 150w on those rails. This thread might be worth a read noting speedstep's response and photo of 305w PSU label. - https://www.dell.com/community/Desktops-General-Read-Only/OptiPlex-780-MT-Power-Supply/td-p/5119091
JinOgre
8 Posts
0
June 22nd, 2020 14:00
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 22nd, 2020 14:00
Granted I still don't know if the original PSU in your 780 was 305w or 255w, I found an image of a 255w label to let me know how much power is on the 3.3v/5v rails. If I read that right, 80w is way too underpowered for adding a GPU card.
The reason your card works in other Dell models is because they probably have higher watt PSU's than the 780.
Image will appear when approved by moderation:
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 22nd, 2020 15:00
Thanks for posting photos. I can't see them yet. They'll appear once approved by moderation.
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 22nd, 2020 22:00
"If I read that right, 80w is way too underpowered for adding a GPU card." Not meant to be confused with GPU cards running on 12v.
While we're waiting for images to be approved, I noticed the 255w PSU has 13A & 7A on its +12v rails. The 745* and 760 you mentioned, if they were MT's, likely had 305w PSU's. The one for the 760 & 780 has 15A & 10A on its +12v rails. As for a 305w PSU for a 755, it has 18A on its two +12v rails each. If your 55w card is drawing off of the 7A rail, that could be where the problem lies. 12V x 7A = 49W. That's 6W below what your card needs. And if there's anything else on that rail... *I couldn't find PSU specs for the 745.
YouTubers get away with running 75w cards on 240W SFF PSU's. Those PSU's may only have 60W combined on the 3.3v/5v rails, but have 17A on the 12v rail.
One of our Rockstars is more adept with PSU's than I am and might chime in if he wants. Either way, we'll get it figured out.
Depending on how much work you want to do on a 780, you might simply want to adapt a Dell 305w PSU from another Optiplex, like a 755. 305w PSU for 780 posts some lower numbers than the aforementioned. Adapter for MB would be required - https://www.amazon.com/Replacement-Power-Supply-Cable-Optiplex/dp/B07GJ2CH8D/ref=mp_s_a_1_4?dchild=1&keywords=24-pin+to+mini+24-pin+adapter&qid=1592886397&sr=8-4
The 305w PSU for the 760 posts the same numbers as the one for the 780, so that could be an option without needing an adapter.
Label for 305w PSU for Optiplex 755:
JinOgre
8 Posts
0
June 23rd, 2020 05:00
But going by that the new PSU should have worked has it has:
+3.3VDC 28A
+5VDC 30A
+12VDC 30A
-12VDC 0.8A
+5VSB 2.0A
JinOgre
8 Posts
0
June 23rd, 2020 06:00
I have ran some tests using a PSU from an 745 (model L305P-001,18A in both 12v rails), tried using a weaker CPU (E6300),but nothing worked.
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 23rd, 2020 16:00
Good troubleshooting. And I think you're right, new PSU should've worked. And the 780 has the same BIOS with the same settings?
I had a hard time finding anything definitive for the problem. The top card in the Tech Guide for the 780 at the time was 45w. Well, the 755 has a 75w PCI-e slot, but the Tech Guide doesn't suggest any 75w cards.
Any other cards you can try in the 780?
I don't know if anything will come of it, but I posed the question through Google's question box, why would the HD 7750 cause boot loop in an Optiplex 780. I still think it might be some type of power issue with that slot, but couldn't find a watt limit for it other than 75w limit for some PCI-e x16 slots in general.
JinOgre
8 Posts
0
June 23rd, 2020 17:00
I took the pc to the shop, there they tested the GPU in various computers, 755s, other 780 and another one that uses i3, but din't worked even thought it works perfectly on my 745. Tested a GeForce 210 on the 780 and worked.
Its one of the strangest things i have seen a GPU that works only in a single PC.
bradthetechnut
7 Technologist
•
9.4K Posts
0
June 23rd, 2020 19:00
And yes, it is strange. If the 780 BIOS had Secure Boot, then I could suggest it be off, but that wasn't the case here.
At least it's good to know if someone else has the same problem.
JinOgre
8 Posts
0
June 23rd, 2020 19:00
The BIOS version is A15.