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August 24th, 2022 07:00
Wifi Unstable
Greetings! I noticed the other day while on a Webex meeting that the audio would cut out every minute or so for a second or two. After doing some research online I was able to run a trace using the following command: netsh trace start report=disabled overwrite=yes provider=Microsoft-Windows-WLAN-AutoConfig tracefile=why.etl
I noticed that every minute or so in the trace report the following entry appears about a dozen times (all with the same time stamp) that seemed to correlate to the audio stopping during the Webex meeting:
[0]0000.0000::2022/08/24-08:20:44.122452300 [Unknown]Unknown( 34): GUID=9b79ee91-b5fd-41c0-a243-4248e266e9d0 (No Format Information found).
Any ideas on how to figure out what is going on?
I've included an image of the WIFI throughput and you can clearly see the network drops.
Thanks in advance!
bradthetechnut
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Posted August 24th, 2022 17:00
FCC app is an independent speed tester. I don't know about your internet provider, but Spectrum also has an independent speed tester.
If it tests slow, then it's reset the router. Unplug for 30sec. Give it about 5 min. to set back up after plugging in. Still slow? Troubleshoot modem by having PC plugged in Ethernet style to modem and test speed on PC. Contact internet provider if it's still slow or if modem tests fine, but not router.
My Spectrum router slows down on me every once in a while and I have to reset it. It's the 2nd router. First one died.
As for the codes you're getting, that I don't know about.