BMC causing reboot issues remotely?

Question

When I reboot remotely.. one server fails to return, I assume it's the only server with BMC. How do I remove BMC? it says Strike F1 to Continue and F2 for Set up, it takes me to the bios, not even the BMC Config.. and when I do go into BMC config, there is nothing i could find.. this is really annoying, can anyone help?

j

speedstep · Answer

Baseboard Management Controller (BMC) software????

speedstep · Answer

Then you are talking about BMC software aka the management software from bmc.com

This is Dell support not BMC software inc support.

Posting in the BIOS forum of the hardware portion of the dell website is barking up the wrong tree.

geonap · Answer

hmm.. weird, but you do understand what i mean right? if i do a power cycle on the box.. before it gets to the freebsd boot loader, right after it scans for scsi, it says Strike F1 to continue.. for BMC.. i'm not at the datacenter now... but you do understand what i mean right?

thanks

j

speedstep · Answer

@geonap wrote:
hmm.. weird, but you do understand what i mean right? if i do a power cycle on the box.. before it gets to the freebsd boot loader, right after it scans for scsi, it says Strike F1 to continue.. for BMC.. i'm not at the datacenter now... but you do understand what i mean right?

thanks

j

I don't understand and am not very understanding.

However I think several things.

1. You have some kind of box that acts as a server.
It may or may not be actually a dell.

2. Your os is Unix/Linux based.

3. You remote into the system via telnet or some other software.

4. when you tell the system to reboot it hangs on a "Press F1 to continue" screen.

The Press F1 to continue is one of the most ANNOYING futile errors a system will give.
It usually has to do with keyboard missing or stuck Key errors. You can configure the
bios to NOT HALT on errors or to IGNORE Keyboard and Mouse errors etc.

Its probably a keyboard stuck message or a mouse failure or something on that order.
PRESS F1 TO CONTINUE has nothing whatsoever to do with any software BMC or otherwise
unless BMC has the same kind of error message in their software. I doubt that.
Im not sure but I find it to be highly unlikely.

You really didnt provide any information to start out with though as to what system
aka what service tag, os, etc that you have.

This is DELL support. http://support.dell.com

This is NOT BMC support http://www.bmc.com

The question on how to unistall BMC management software should be answered by them Not by dell.

geonap · Answer

huh? no, after the bios...

geonap · Answer

so i need to put up with that company for the bmc bios on my SC1425? j

speedstep · Answer

@geonap wrote:
so i need to put up with that company for the bmc bios on my SC1425?

j

Its probably a keyboard stuck message or a mouse failure or something on that order.
PRESS F1 TO CONTINUE has nothing whatsoever to do with any software BMC or otherwise

geonap · Answer

well that's very odd, but i'm not dumb, so i assume i just have to wait it out with this problem because i recall, it is set on "Report only" ... so this is one server i can't mess with.. also, it is the ONLY server with BMC.

i really appreciate your help, i will update it next time i have to reboot it.. thanks for everything.

j

Lee2411 · Answer

hi,   I have several Dell servers with this issue. whenever you reboot the machine it says : Press (Ctrl-E) for BMC Setup within 5 seconds...... then without touching the key board it jumps to Strike the F1 to coninue, F2 to run setup utility   by clicking F2 it takes you into the bios set up...   the Bios is set up to not report Keyboard errors so that is not the issue here (added to that there is a keyboard connected)   I appriciate what you are saying this is an issue with BMC, but this only happens on our Dell servers.   thanks   Lee

geonap · Answer

i guess....

dgoossens · Answer

Hello,   We experienced the problem on 2 of our servers (2850) on which we installed Ubuntu. We started looking in the BMC-config, etc. without result.   When inserting a CD-rom drive, we noticed that the error didn't occur. Ver strange, since we never received an error about that when booting   So the solution : disable the cdrom drive in the bios   kr, Dimitri

jbaloul · Answer

Hi Guys, I had the same problem...
Tricky one indeed...it is not the BMC utility rather, I had the Embedded SATA enabled in the BIOS which showed no device detected on boot.
Once you disable the onboard SATA (its hidden in 2 places on the PE1950) then it will pass the BMC F1 torture mode.

hope that helped,
Jacob
http://howtoforums.net

Message Edited by jbaloul on 10-08-2007 06:28 PM

cwd2007a · Answer

We experienced this exact same issue after replacing the CD ROM drive.  We found it to be a jumper issue.  Changed the jumper from SLAVE to MASTER and she boot just fine after that.

jgahan1978 · Answer

Thank you for your answer.  I changed the SATA from AUTO to OFF.  Now my server will boot with out hitting F1 to continue.  Much appreciated.   Jeff

d3vlabs · Answer

I also have the same issue with a DELL server, but im scared to go into BIOS and start messing around, This is working live server utilized everyday.

I do have "CD-ROM not found message" on startup and I have unsuccessuly added a SATA CD-ROM drive to this PC.

Is it possible to supress this message without any harm? It's really an issue when my boss is trying to remote access the computer from home and for one reason or another he has to reboot, He wont be able to boot into the system without physically present. Anyways Im sure yall understand the problem, can someone pinpoint me more precise to what BIOS change if any can be made.

PowerEdge Hardware General

BMC causing reboot issues remotely?

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