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saikiran-p53

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saikiran-p53

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February 20th, 2025 07:27

Error in getting MAC Address : Not supported platform

When I run ipmitool  -I lanplus -H <ip> -U <user>-P <pass>delloem mac

I am getting Error in getting MAC Address : Not supported platform.

When I run rest of the delloem commands, I am getting valid response.

I have Dell R 760 and 750 servers.

How do I resolve this?

  • DELL-Erman O

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    Posted February 20th, 2025 11:34

    Hello,

     

    You can also use RACADM to learn MAC address please check here getsysinfo

    (As I can see you also post here   https://dell.to/4hMEPgA)

     

    let's continue from here

     

    Hope that helps!

    DELL-Erman O

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    Dell Technologies | Enterprise Support Services

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  • DELL-Erman O

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    Posted February 20th, 2025 11:44

    Hi,

    You can usebelow command

    racadm getniccfg

    or using ipmitool you can find ipmitool from here https://dell.to/4gO1CYc
    ipmitool lan print

    DELL-Erman O

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    Dell Technologies | Enterprise Support Services

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  • saikiran-p53

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    Posted February 21st, 2025 04:26

    I understand that. But my requirement it to get the port numbers, link status and mac address which "ipmitool delloem mac" command was returning things like below.

    1)  sudo ipmitool delloem mac list

    System LOMs
    NIC Number      MAC Address             Status

    0               MA:CA:DD:RE:SS       Enabled
    1               MA:CA:DD:RE:SS       Enabled

    Now all I get is "Error in getting MAC Address : Not supported platform"



    2) Please check the image I shared. I need to get port number, status and MAC of all the available NICs.
    Please help with that, Thank you

    I found one racadm command,
    racadm nicstatistics; which returns below items

    racadm>>nicstatistics
    NIC.Integrated.1-1-1:Broadcom Adv. Dual 25Gb Ethernet - MA:CA:DD:RE:SS
    PartitionCapable :                            Disabled

    NIC.Integrated.1-2-1:Broadcom Adv. Dual 25Gb Ethernet - MA:CA:DD:RE:SS
    PartitionCapable :                            Disabled

    NIC.Embedded.1-1-1:Broadcom NetXtreme Gigabit Ethernet
    PartitionCapable :                            Not Capable

    NIC.Embedded.2-1-1:Broadcom NetXtreme Gigabit Ethernet
    PartitionCapable :                            Not Capable


    I see the naming NIC.Integrated.1-1-1, 1-2-1 etc., 
    Can you please explain the 1-1-1. Is there a port number in it?



    (edited)

  • DELL-Joey C

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    Posted February 21st, 2025 08:27

    Hi,

     

    Can you provide us the iDRAC firmware version that you are currently on, this would give us an idea why you are having the error. 

     

    Here's a brief explanation of the naming:

     

    NIC.Integrated.1-1-1 and NIC.Integrated.1-2-1 :

    • These refer to a Broadcom Adv. Dual 25Gb Ethernet
    • NIC.Integrated.1-1-1 refers as Port 1
    • NIC.Integrated.1-2-1 refers as Port 2

    NIC.Embedded.1-1-1 and NIC.Embedded.2-1-1 :

    • These refer to Broadcom NetXtreme Gigabit Ethernet
    • NIC.Embedded.1-1-1 refers as Port 1
    • NIC.Embedded.2-1-1 refers as Port 2

    DELL-Joey C

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    Dell Technologies | Enterprise Support Services

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