Hi @Benjamin.Declume,

Is iDRAC accessible? 

This issue happens after updating the iDRAC firmware or the issue happened and the iDRAC was updated to check if it resolves the issue?

Could you check and confirm, in Lifecycle controller's inventory list, iDRAC is at the updated firmware level?

Have you tried power drain method on the server? https://dell.to/3nJBHIt

Hi @DELL-Joey C 

thanks for your answer...

Is iDRAC accessible?: No when rebooting, Yes after reboot finished

This issue happens after updating the iDRAC firmware or the issue happened and the iDRAC was updated to check if it resolves the issue? : Before updating... I tried to update and reset to default settings to resolve the issue... still the same

Could you check and confirm, in Lifecycle controller's inventory list, iDRAC is at the updated firmware level? Yes it's at the last version 2.82.82.82

Have you tried power drain method on the server? https://dell.to/3nJBHIt

I've tried this before update firmware.. Gonna try a second time asap get back to you

Thanks

Is the blue i button on the front panel stuck? Normally if you hold it in for ~20 seconds it will reboot the idrac (not the system). From your log, it logs like the i button may be stuck or malfunctioning. 

Hi @Benjamin.Declume,

I would agree with nadogmoney, it could be the i button. It's unlikely but try check if the button still works? Is the i button LED in blue? Blinking or steady lid?

Do you have iDRAC 8 Ent? Try removing the iDRAC port card to test the issue?

What is the rollback firmware version on iDRAC? 

Last, if all else fails, probably try to reset the iDRAC using the RACADM. https://dell.to/3Ak6U9Z

Benjamin.Declume,

I don't believe that you can disable the button, but what I would also include for you to try is to reseat the cable connections for the control panel the "i" button is on. 

thanks for your help. I really appreciate that...

Is the i button LED in blue? Blinking or steady lid? No and No until I press it

Normally if you hold it in for ~20 seconds it will reboot the idrac: Yes it works but before rebooting Idrac it shows "Unrecognized post code"... then panel stays blue with nothing on it... then turns off and idrac reboot (server blows as usually)

you're right it show this in Lifecycle logs after rebooting: The iDRAC firmware was rebooted with the following reason: ID Button.

Do you have iDRAC 8 Ent? Try removing the iDRAC port card to test the issue?: No licence field show "Basic Management"

What is the rollback firmware version on iDRAC? : I was in 2.70.70.70 since a long time... No problem then suddenly without reasons, the issue appeared

So I upgrade to 2.81.81.81 and  after to 2.82.82.82

Gonna try this powerd drain solution https://dell.to/3nJBHIt

and this after reset the iDRAC using the RACADM. https://dell.to/3Ak6U9Z

If it's the i button, is there a way to disable it ?

Thanks

This (below) don't solve the problem

powerd drain solution: https://dell.to/3nJBHIt

keep trying other solutions

thx for your Update

Regards Martin

This below don't solve the problem

reset the iDRAC using the RACADM. https://dell.to/3Ak6U9Z

test racadm racreset and racadm racresetcfg

I think the blue i button on the front panel is stuck or malfunctioning.