Unsolved
This post is more than 5 years old
2 Intern
•
374 Posts
0
1656
January 4th, 2019 06:00
Physical device inserted & Physical disk offline?!?
Hi,
I have an R410 server that has been acting up over the last week or so. This server has 4 drives in it but is showing strange things in the alert logs about a disk 0:0:9 that gets"inserted" and then disk 0:0:1 that goes offline.
Anyone know what might cause this? The only thing that shows as being out of date when I run an SUU check is the BIOS is 1.12 vs 1.14 but it's been that version for a long time. These weird errors only start a week ago.
Thanks.
No Events found!
Dell-DylanJ
6 Operator
•
2.9K Posts
0
January 4th, 2019 07:00
Assuming that the drives themselves are fine, it could be an issue with the backplane, the SAS cabling, or with the connectors on the PERC. I would confirm that the iDRAC and PERC firmware are up to date, and if you can afford the outage, reseat the drives, PERC, and cabling. If the issue persists after that, you might connect this drive to another server, if available, or install a known good drive into slot 9. You are also welcome to PM me a PERC log. I can give it a look to see if it has any further information.
<ADMIN NOTE: Broken link has been removed from this post by Dell>