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May 5th, 2017 12:00
R720 iDRAC initialization error
When we reboot our R720 server we get an iDRAC initialization error, if we run setup we cannot access iDRAC, if we continue to boot we can start up windows but the fans are spooled up. We tried to reset the iDRAC using the blue i button, also tried removing power from the server and holding power button - no joy. Any help would be appreciated.
Don
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DELL-Chris H
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May 8th, 2017 06:00
Sparky555,
You can try clearing the NVRam, you do this by powering down and then moving the jumper over. As you can see below.
Once you move it over then power up to clear the NVRam,
If that fails then we can to see if you can do a racadm racreset on the server, or if you are able to update it.
If not then it is likely going to need a replacement motherboard.
Let me know if this helps.
Sparky555
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May 8th, 2017 10:00
Thanks Chris. We will try resetting the NVRam. We have attempted a reset using racadm as well as we have attempted to update the iDrac from windows with no success.
Since this a critical server we will likely wait until we have a replacement motherboard/server before attempting the NVRam reset procedure.
Don
dpenuliar-chemi-con.com
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October 2nd, 2018 13:00
Hi Chris,
Having the same issue. I was able to boot Windows by pressing F1 but the fan is running at full speed.
To clear the NVRam, do you move the jumper THEN power the server? Or do I move the jumper then put it back to original place AND power the server?
Thanks,
Dennis