If the drive is not a Dell certified drive, you may encounter such incident. This is because Lifecycle Controller/iDRAC is trying to communicate with the drive, but unable to retrieve Dell firmware data, the information displayed will be unknown/not available. The drive works, only informational data from the drive is not displayed. Since you mentioned that the servers are going to be replaced, I would say you can safely overlook for now.
Just wanted to echo what Joey said, basically you will just be missing out on some more in depth drive information that Dell certified drives provide to the system. From a simple functionality standpoint you will be fine considering as you said you're moving away from this system soon.
DELL-Joey C
Moderator
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4.1K Posts
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May 9th, 2023 00:00
Hi @Harry44,
If the drive is not a Dell certified drive, you may encounter such incident. This is because Lifecycle Controller/iDRAC is trying to communicate with the drive, but unable to retrieve Dell firmware data, the information displayed will be unknown/not available. The drive works, only informational data from the drive is not displayed. Since you mentioned that the servers are going to be replaced, I would say you can safely overlook for now.
Dylank
1 Rookie
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104 Posts
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May 10th, 2023 07:00
Just wanted to echo what Joey said, basically you will just be missing out on some more in depth drive information that Dell certified drives provide to the system. From a simple functionality standpoint you will be fine considering as you said you're moving away from this system soon.
Harry44
1 Rookie
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16 Posts
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May 10th, 2023 15:00
Thanks all for your help.