You have to import the foreign config. A raid config is stored within the HBA and also on the drives. So if your HBA loosing the config because you need to replace it or moving the drives to another server this becomes possible because the config is stored on the drives and can be importet.
But.... under normal instances a HBA never loose the config.
I have bad feelings about the "rebuild" status of one of the foreign drive. You should ask Dell support about that issue.
Try a power draining which means to pull both power cables and press the power on button for 30sec. Now connect the power cables again and start the server.
I have seen long initializing firmware times before but for sure i never have to wait 4h.
Would you be able to access to the RAID BIOS again, to check the rebuild status percentage? Is server BIOS accessible?
Do you have another mouse and keyboard to troubleshoot the issue? If there is no other keyboard mouse, could you unplug the devices and connect them to another USB port.
Are you able to boot to the Lifecycle Controller? If so then you need to look at updating the server. Also from within the Lifecycle Controller, if you aren't going to update now, then you can disable "Collect hardware inventory on boot" under iDrac Settings and it will be able to proceed beyond the hanging point.
Lastly, normally a amber and green light is an indication of a Predicted Failure, once you can access it I would verify if any of the Physical Disks are showing as a Predicted Failure.
Origin3k
4 Operator
•
2.4K Posts
0
February 13th, 2022 02:00
You have to import the foreign config. A raid config is stored within the HBA and also on the drives. So if your HBA loosing the config because you need to replace it or moving the drives to another server this becomes possible because the config is stored on the drives and can be importet.
But.... under normal instances a HBA never loose the config.
I have bad feelings about the "rebuild" status of one of the foreign drive. You should ask Dell support about that issue.
Regards,
Joerg
wbadahdah
5 Posts
0
February 13th, 2022 05:00
after the import foreign configuration we stuck in this stage initializing firmware interfaces
we are wainting now 4 hours and still
any idea can help
Origin3k
4 Operator
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2.4K Posts
0
February 13th, 2022 06:00
Try a power draining which means to pull both power cables and press the power on button for 30sec. Now connect the power cables again and start the server.
I have seen long initializing firmware times before but for sure i never have to wait 4h.
wbadahdah
5 Posts
0
February 13th, 2022 06:00
i try but still the same
DELL-Young E
Moderator
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5.4K Posts
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February 13th, 2022 17:00
Hi can you post pics of your VD and PD status? we need to see if it's rebuilding.
wbadahdah
5 Posts
0
February 13th, 2022 22:00
since yesterday one disk is rebuilding and other 3 disk is online
DELL-Joey C
Moderator
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4.1K Posts
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February 14th, 2022 01:00
Hi @wbadahdah,
Would you be able to access to the RAID BIOS again, to check the rebuild status percentage? Is server BIOS accessible?
Do you have another mouse and keyboard to troubleshoot the issue? If there is no other keyboard mouse, could you unplug the devices and connect them to another USB port.
wbadahdah
5 Posts
0
February 14th, 2022 04:00
Would you be able to access to the RAID BIOS again, to check the rebuild status percentage? Is server BIOS accessible?
no it is hung when i open BIOS
still till now the disk give me orange and green light it is look like still rebuilding
DELL-Chris H
Moderator
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9.7K Posts
0
February 14th, 2022 07:00
Are you able to boot to the Lifecycle Controller? If so then you need to look at updating the server. Also from within the Lifecycle Controller, if you aren't going to update now, then you can disable "Collect hardware inventory on boot" under iDrac Settings and it will be able to proceed beyond the hanging point.
Lastly, normally a amber and green light is an indication of a Predicted Failure, once you can access it I would verify if any of the Physical Disks are showing as a Predicted Failure.
Let us know.