2 Posts
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557
September 22nd, 2022 23:00
Server often restarts itself, log IDRAC "CPU 1 machine check error detected."
Hi...
I have dell r620 with SAS, SSD and NVMe use PCIe card.This server use mixed memory dual-rank and quad-rank total memory 144.00 GB
in several days... my server anomali. server often restart. i cek log on idrac, i see error
Has anyone experienced this?, is there anyone who can help me with this problem?
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DELL-Young E
Moderator
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5.3K Posts
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September 25th, 2022 16:00
Hi, I’d say we try swapping the A3 with the B1 to see if the symptom is based on the memory or the slot.
DELL-Shine K
4 Operator
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3K Posts
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September 23rd, 2022 04:00
As DIMM A1 showing error can you remove DIMM in slot A1 and monitor the behavior. I also observed your memory configuration is not identical between CPU1 and CPU2. It recommended to have memory configuration between both CPU are identical. You can refer below link for more details on this
https://www.dell.com/support/manuals/en-us/poweredge-r620/r620systemownersmanual/general-memory-module-installation-guidelines?guid=guid-0f97a40c-2a63-4dc8-a8b2-607006d75804&lang=en-us
mojora
2 Posts
0
September 25th, 2022 06:00
I have removed memory A1, and I have installed it in a balanced manner with the same arrangement between A and B, but now the memory error has moved to A3.
what do I have to do ?
Should I remove the A3 memory? If not, will it interfere with server performance?