10 Elder

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6.2K Posts

July 24th, 2013 10:00

Hello godporiot

Are these drives in a RAID array, are you using a RAID controller?
If so, what RAID controller?
Are these drives cabled or attached to a backplane?

Thanks

4 Posts

July 25th, 2013 01:00

The drives are in RAID array and attached to a backplane

4 Posts

July 25th, 2013 02:00

Sorry checked the wrong server. The server is using RAID Controller. the type and version is  PERC 4/Di RAID controller BIOS version 1.01

10 Elder

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6.2K Posts

July 25th, 2013 10:00

Boot into the controller BIOS via CTL A. View the array information and let me know the status of each drive and what RAID level the array is(0,1,5,10,50).

4 Posts

July 26th, 2013 00:00

The status of each drive is online and  the level of the array is 3. Thats for one server.  The other server does not go to the controller  BIOS when I press CTL A. I have two options press CRT M or CRTL H, and when i press any of them it not responding too. When I try to go to the Utility Mode I get the error "Utility partition not available". With the other server I can go to the utility mode.  

10 Elder

 • 

6.2K Posts

July 26th, 2013 10:00

The status of each drive is online and  the level of the array is 3. Thats for one server.  The other server does not go to the controller  BIOS when I press CTL A. I have two options press CRT M or CRTL H, and when i press any of them it not responding too. When I try to go to the Utility Mode I get the error "Utility partition not available". With the other server I can go to the utility mode.  

While RAID 3 is a valid RAID level none of our RAID controllers are capable of it. CTL M is the key sequence to enter the controller BIOS for the PERC 4/DI. CTL A is the sequence for entering Adaptec RAID controllers. Our older LSI controllers use CTL M and the DI is an LSI controller.

Let's focus on the server that is having issues. Go into the controller BIOS and find out what RAID level it is set to, and what the status of the drives are.

Thanks

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