PE1950 PERC 5/i Not Initialize SATA Disk

Question

Good Afternoon Dell Community, I kindly ask your help or advice regarding this issue:

1) I have 1 1TB SATA HDD in my PE1950 PERC 5/i in Raid0, this was my only disk in the server. I had some issues with the Server Motherboard but I replaced it and my Server Boot again without problem.

2) However, as the SATA HDD had some issues when I tried to add in the RAID of another ESXi server for try to recover my data, after this, I formated the disk at low level, apply HDD Regenerator, DBAN, Seatools, and the disk appears fine, without more problems. However, when I tried to add the disk again to the PE1950 PERC 5/i in Raid0 for install ESXi (as I have in the past), even at first it allow to configure the virtual disk (without the advanced settings), the initialization took a long time and fail:

And the disk appears as foreign. Even I clear the foreign, and repeat the process, the issue persists:

4) At this moment I'm trying update the firmware update for PERC 5/i (http://en.community.dell.com/support-forums/servers/f/906/t/19380771?db=5), with the HDD file,

, however I need the 1TB HDD because the 136Gb isnt enough.

Regards.

DELL-Josh Cr · Answer

You could try updating the firmware from our live image. Then use the linux update.

sextant · Answer

Hello, I already have.the SAS-RAID_Firmware_WJG5R_LN32_5.2.2-0072_A08.BIN on the 2nd USB in my server (the first USB was for the live support image), however, when I type in the shell sudo ./SAS-RAID_Firmware_WJG5R_LN32_5.2.2-0072_A08.BIN, it returns command not found.

Also, Im not sure if the firmware update for the perc 5/i could help in the case that the server recognize the 1TB HDD SATA (as It used ). I dont know what else should.I do with this disk.

DELL-Josh Cr · Answer

Try chmod 555 and see if that lets you run it. The PERC 5/I should be able to use a 1TB drive and it sees it, it could be a drive issue. Does OMSA on the live image show any errors with it?

sextant · Answer

I copied the file to the desktop and apply the same commands for the .bin, with ./ .with sudo, with chmod 555 , and nothing happens...

sextant · Answer

I tried chmod 55 but nothing occurs: I I can test if the OMSA worked, but I have to  connect the  1TB disk and connect to the server again. Where is located the OMSA in the Live Support Image ?

DELL-Josh Cr · Answer

Try copying the file to the live image volume. For OMSA there should be a desktop icon. Page 16

DELL-Josh Cr · Answer

We could try using the repository manager too create a disk to update the firmware, but we may want to look at other things first since updating the firmware may not be the fix. Do you have any other drives you can try?

sextant · Answer

I have the 136Gb drive in the server, we can use or format this.

DELL-Josh Cr · Answer

It sounds like a drive issue and not a firmware issue.

sextant · Answer

In fact , I used the same 1TB HDD SATA in the same server for 1 year. However, I have an issue with the server booting that prompt me to change the Motherboard, but the PERC 5/i could init other 136GB disk, but not the 1TB HDD again.

sextant · Answer

In this case, why the disk can be mouted in a Windows PC ? Its possible that the disk can be used in any PC but the Server PERC/RAID made it useless for the Server ?

theflash1932 · Answer

It is very possible that the disk is not an enterprise disk and not suitable and/or compatible with the controller in this server. What make/model is your drive?

sextant · Answer

The 1TB HDD with the issue is a Samsung ST1000LM024HN-M101MBB . It used to work in the same server and in the same PERC 5/i for almost 1 year, before I replaced the motherboard.

After I changed the motherboard , the PERC 5/i cannot initialize the 1TB HDD again, so , for discard any PERC 5/i or server issue, I retired the 1TB disk and put in the server a different 136GB HDD and with only this 136Gb HDD the PERC 5/i could init.

My question is why the server PERC 5/i can initialize the 136GB HDD and the 1TB HDD not, if the 1TB HDD can be mounted even in a Win 7 PC and Windows and Seatools show that the disk is in good state.

sextant · Answer

I just finish to mount and init the 1TB HDD in a Win 7 PC through adm tools without problems. ¿Why is possible to mount it in the PC but the PERC 5/i not ?

theflash1932 · Answer

What is the make/model of your drive?

I'm having a hard time following what you are saying. You had this exact same disk working in this server before replacing the motherboard? Or another of the same model? or another of the same size?

PowerEdge HDD/SCSI/RAID

PE1950 PERC 5/i Not Initialize SATA Disk

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