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March 8th, 2023 12:00
PERC H310 after power cycle will not boot.
I have a PowerEdge R320.
4 physical disks with 2 RAID1 configurations. After I power cycled the system due to unresponsiveness it would not boot up. Now when I go into the RAID controller I show there are foreign configurations. I'm a little confused on next steps, should I import or clear foreign configurations?
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DELL-Young E
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March 8th, 2023 19:00
Hello thanks for choosing Dell. If you are on RAID 1, you can try foreign import at this point. Let us know if you have any further questions. Wish you a good one.
Praveen.Singh
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489 Posts
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March 11th, 2023 03:00
hello Buddy,
do not clear the configuration, import it check the VD status and then reboot the server check the status from IDRAC and thats it all good.
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jwolfe
8 Posts
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March 13th, 2023 08:00
So I imported the configuration...here is what I'm seeing now. Should I go ahead and reboot and see what happens or should I expect to the "Operation Progress" progress?
Praveen.Singh
4 Apprentice
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489 Posts
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March 13th, 2023 08:00
can you revert here whats system is prompting ?
Praveen.Singh
4 Apprentice
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489 Posts
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17 Points
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March 13th, 2023 08:00
Hello @jwolfe let the image download for me i will surely help you on this
Praveen.Singh
4 Apprentice
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489 Posts
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17 Points
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March 13th, 2023 09:00
Go back and import the configuration of another disk as well and let share the image for now, previous reply will take time so I edited it
jwolfe
8 Posts
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March 14th, 2023 07:00
So after letting the system run/rebuild over night...I came back this morning and there appeared to be no progress on the rebuild. So I power cycled the system, it came back up and recognized both Virtual disks and tried to boot up into CentOS. During that process it booted up into safe mode and I ran fschk. I went through that process and rebooted again. This time it got stuck on the OS boot up, so I power cycled again went back into the BIOS and now I'm seeing the following...
It looks like Disk 1 is trying to do something, as it now shows a 1 (which I'm assuming is 1% done), where as yesterday - this morning there was no progress.
DELL-Chris H
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March 14th, 2023 08:00
Jwolfe,
Would you clarify if there where any disk errors in the logs prior to the VD going offline, if so on what drives?
Also, when the server started having an issue, which drive failed first?
Normally I would suggest retagging the virtual disk, but that isn't supported on this specific controller as it will auto format the drives.
Praveen.Singh
4 Apprentice
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489 Posts
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17 Points
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March 14th, 2023 09:00
@jwolfe as per the above screenshot i can see your two drives are in a rebuilding state, we have to wait, do you have any information in Raid 1 on which drives are associated, please let me know so that i can suggest further.
jwolfe
8 Posts
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March 14th, 2023 10:00
VD0:RAID1 use Physical Disks 00:01:00 and 00:01:01
VD1:RAID1 use Physical Disks 00:01:02 and 00:01:03
jwolfe
8 Posts
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March 14th, 2023 10:00
Which logs would you be referring to?
I believe that VD0 Physical Disk 00:01:00 started to have the problems first. The reason I say that is because I was having issues with the OS being very sluggish and non responsive and VD0 is where the OS lives.
Praveen.Singh
4 Apprentice
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489 Posts
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17 Points
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March 14th, 2023 11:00
have shared some details over your PM
remove disk 00:01:00 VD0
and remove disk 00::01:02 VD 1
system will boot take a backup and let me know
DELL-Chris H
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48K Points
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March 14th, 2023 13:00
I was referring to the hardware log.
Unless certain I wouldn't make the assumption based on OS performance. I would look at the hardware log and see if anything is stated about any of the drives.
DELL-Chris H
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March 15th, 2023 12:00
Jwolfe,
It looks like you may have a punctured stripe or some other issue with the Virtual Disk. What I suggest is seeing if you can pull a TSR on the server so we can look into the issue. Once you pull the TSR would you upload it to upload. dell. com and then private message Young and I the svc tag used to upload, so we can locate the TSR?
jwolfe
8 Posts
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March 15th, 2023 12:00
I powered down the server and removed the 2 drives that would never make any rebuilding progress. I powered the server back up, CentOS started to boot up, but gets stuck and never finishes. I think my drives are giving up the ghost.
2023-03-15T19:29:42-0500 VDR58
Bad block medium error is detected at block 0x4c9ac62 on Virtual Disk 0 on Integrated RAID Controller 1.
2023-03-15T19:23:50-0500 VDR58
Bad block medium error is detected at block 0xce46954 on Virtual Disk 0 on Integrated RAID Controller 1.
2023-03-15T19:23:50-0500 VDR58
Bad block medium error is detected at block 0xce469ee on Virtual Disk 0 on Integrated RAID Controller 1.
2023-03-15T19:23:35-0500 PDR16
Predictive failure reported for Disk 1 in Backplane 1 of Integrated RAID Controller 1.
2023-03-15T19:23:34-0500 PDR87
Disk 1 in Backplane 1 of Integrated RAID Controller 1 was reset.
2023-03-15T19:23:06-0500 VDR58
Bad block medium error is detected at block 0xce468c6 on Virtual Disk 0 on Integrated RAID Controller 1.
2023-03-15T14:21:00-0500 PDR16
Predictive failure reported for Disk 3 in Backplane 1 of Integrated RAID Controller 1.
2023-03-15T14:21:00-0500 PDR16
Predictive failure reported for Disk 2 in Backplane 1 of Integrated RAID Controller 1.
2023-03-15T14:21:00-0500 PDR16
Predictive failure reported for Disk 1 in Backplane 1 of Integrated RAID Controller 1.
2023-03-15T14:21:00-0500 PDR16
Predictive failure reported for Disk 0 in Backplane 1 of Integrated RAID Controller 1.