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August 17th, 2020 20:00
PERC H710 Integrated RAID Controller Error
I have an R420 that is displaying an error message, "Single-bit overflow ECC errors were detected on the RAID controller." The controller is the PERC H710 Integrated RAID Controller, 512MB NV Cache (5CT6D). The message appeared after rebooting last night and it is stuck on this message. I'm not able to get the OS to load. Based on this message I presume the controller has failed. By any chance could the battery cause this issue? I don't have any spare batteries for testing. Should I just replace the controller? Are there any other troubleshooting steps that I should try?
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DELL-Young E
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August 18th, 2020 01:00
Hi,
"Should I just replace the controller?" -> yes please, it's got nothing to do with the battery.
Hope this helps and have a great one!
SW2020
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August 24th, 2020 06:00
I replaced the controller. On first boot up, the controller saw the RAID config as foreign. Need to go to PERC Config Utility and import the config from the disks. This is a video on PERC 6/i, but the process is similar for the H710. https://www.youtube.com/watch?v=GynzgzQdAu0