teoberi

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1 year ago

T

teoberi

2 Intern

38 Posts

2 Points

6

2028

February 10th, 2025 08:41

Problem using iDRAC 7.20.10.05

Server Dell PowerEdge T360 with DELL PERC H755

iDRAC , BIOS  and PERC latest versions

After updating iDRAC to the latest version available on the product page (Dell website) i.e. iDRAC 7.20.10.05 the rear fan (page 18, position 4 in poweredge-t360-technical-guide.pdf) periodically starts at maximum speed for a short period of time (up to a few minutes).
It is annoying and can be a cause for concern!
Rolling back to the previous version iDRAC 7.10.90.00, A00 (Maintenance -> System Update -> RollBack) seems to solve the problem.
Could it be a sensor set incorrectly in the new version that is causing the problem?

  • teoberi

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    Posted April 25th, 2025 20:49

    iDRAC 7.20.30.00

    Fixes & Enhancements

    Fixes:
    - Fixed CVE-2025-26466
    - Fixed CVE-2024-6387
    - Fixed the issue where system fans oscillated at high speed regardless of changes in temperature or settings.
    - Fixed the issue that caused server deployment failures with fans oscillating at high speed.
  • sgkent

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    Posted April 26th, 2025 07:51

    installed the new version released today with the fixes, and am told that the fan speed has been normal. 

  • teoberi

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    Posted February 10th, 2025 17:14

    @DELL-Marco B​ 

    After reverting to the previous version of iDRAC the problem disappeared within a few hours today.
    I'll check again tomorrow but it's a bit strange that the hardware problem would appear right after updating iDRAC.

  • teoberi

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    1

    Posted February 11th, 2025 07:27

    @DELL-Marco B​ 

    After almost 24 hours of reverting to the previous version of iDRAC the problem has not appeared again so from my point of view the problem is with iDRAC version 7.20.10.05.
    In none of the versions, in IDRAC -> System -> Inventory -> Hardware Inventory -> Fan 1 -> did problems appear.

    Fan 1
    ActiveCooling
    1
    BaseUnits
    RPM
    CurrentReading
    1320 RPM
    DeviceDescription
    Fan 1
    DeviceType
    Fan
    FanType
    Standard
    FQDD
    Fan.Embedded.1
    InstanceID
    Fan.Embedded.1
    LastSystemInventoryTime
    2025-02-10T07:52:21
    LastUpdateTime
    2025-02-11T07:25:28
    PrimaryStatus
    OK
    PWM
    15 %
    RateUnits
    None
    RedundancyStatus
    Not Applicable
    UnitModifier
    0
    VariableSpeed
    1

  • teoberi

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    Posted February 11th, 2025 17:27

    OK!
    I hope the next version of iDRAC will fix this problem because even iDRAC version 7.10.90.00, A00 has its problems!

  • teoberi

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    Posted February 18th, 2025 12:41

    @DELL-Marco B​ 

    Do I need to buy another fan?
    Or can Dell send me a fan?
    Already 2 users have confirmed that the problem is with the new version of iDRAC!

  • teoberi

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    Posted February 18th, 2025 17:29

    @Stegam​ 

    Go ahead! Until Dell comes up with a solution, there's no other way!

  • teoberi

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    Posted February 28th, 2025 08:42

    It's not the end of the world that a version of iDRAC doesn't work properly and destroys our fans (does DELL replace them?) the problem is that the version is still on the site without even a warning about the problem!
    A warning or even removal from the site would stop other administrators from going through this problem that can be solved with a revert.
    We can stay with the previous version without making any more firmware updates until the problem is solved.
    The previous version has a problem with firmware updates and the current one with fans, what do we choose?

    The architecture designed by Dell for servers is OK, as is the iDRAC, it's a shame that such situations occur.

    (edited)

  • teoberi

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    Posted February 28th, 2025 18:06

    I speak from experience, my server was like this for 2 days, so if the fan breaks, I'll just have to replace it at my own expense.

  • teoberi

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    Posted March 3rd, 2025 15:15

    This is how we learn to do a RollBack, just so Dell doesn't ask us for money for the course they require.