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RAID controller stalls when running perccli64 commands
Hello Dell community,
BIOS version: 2.17.0
RAID firmware: 25.5.9.0001
We have a Dell PowerEdge R730xd with PERC H730P Mini RAID controller.
On this server we have CentOS 7 installed running on the laterst kernel and software updates.
When we run the command 'perccli64 /c0 show' the RAID controller stalls for some seconds and all discs lock up.
Here is an output of the RAID controller termlog when the 'perccli64 /c0 show' command has been ran:
10/15/23 19:27:18: C0:process_dcdb_callback: No valid issuer Sense address for the sense Data sdAddr:25ff68c sdLen:0 cmdId:2410/15/23 19:27:18: C0:cmdId= 24: cmd=3, cmdStat=0, num_sg_elements=1, status=1 [PCI_COMMAND], chainFrameAllocated=110/15/23 19:27:18: C0:mfa=94400, mf=416bd000, mfSge=416bd030, bytesTransferred=0, next ffff10/15/23 19:27:18: C0:lmid=2ab smid=39b ioCmplType=2 iotype=0 LockGranted=0 lockType=0 isRunOnSecondary 010/15/23 19:27:18: C0:startTime=12cecd7, waitTime=0 lines=447d25a0, lineMap=0, activeRecoveryCount=0, lockPromotedByRec=010/15/23 19:27:18: C0:ldbbmAlreadyTried=0, ldbbmIssueWriteAsWV=0, recoveryAttempted 0 bypassIo 010/15/23 19:27:18: C0:SGLIsIEEE=1, dontGroupFurther=0, isParentOfSplitCmd=0, isChildOfSplitCmd=010/15/23 19:27:18: C0:hdr.length=20 hdr.targetId=4 rsLen=0 flags=c02dbb70, msg=40cb2e0010/15/23 19:27:18: C0:CDB: 4d 00 4d 00 00 00 00 00 20 0010/15/23 19:27:18: C0:CMD_PCI: cmd=03, cmdId=24, nsg=1, pd=04, timeout=1e, cdb= 4d 00 4d 00 00 00 00 00 20 0010/15/23 19:27:18: C0:process_dcdb_callback: No valid issuer Sense address for the sense Data sdAddr:24eb68c sdLen:0 cmdId:2410/15/23 19:27:18: C0:cmdId= 24: cmd=3, cmdStat=0, num_sg_elements=1, status=1 [PCI_COMMAND], chainFrameAllocated=110/15/23 19:27:18: C0:mfa=94000, mf=41750000, mfSge=41750030, bytesTransferred=0, next ffff10/15/23 19:27:18: C0:lmid=304 smid=397 ioCmplType=2 iotype=0 LockGranted=0 lockType=0 isRunOnSecondary 010/15/23 19:27:18: C0:startTime=12cecd7, waitTime=0 lines=447d25a0, lineMap=0, activeRecoveryCount=0, lockPromotedByRec=010/15/23 19:27:18: C0:ldbbmAlreadyTried=0, ldbbmIssueWriteAsWV=0, recoveryAttempted 0 bypassIo 010/15/23 19:27:18: C0:SGLIsIEEE=1, dontGroupFurther=0, isParentOfSplitCmd=0, isChildOfSplitCmd=010/15/23 19:27:18: C0:hdr.length=20 hdr.targetId=6 rsLen=0 flags=c02dbb70, msg=40dd4c0010/15/23 19:27:18: C0:CDB: 4d 00 4d 00 00 00 00 00 20 0010/15/23 19:27:18: C0:CMD_PCI: cmd=03, cmdId=24, nsg=1, pd=06, timeout=1e, cdb= 4d 00 4d 00 00 00 00 00 20 00
Anyone an idea what is going wrong?
DELL-Chris H
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October 18th, 2023 12:35
Vlegel
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October 19th, 2023 06:56
Hi Chris,
Thank you for your reply!
When we run perccli64 /c0 show it shows:
"Generating detailed summary of the adapter, it may take a while to complete."
After a few seconds we receive the RAID information output, but when executing the command all disks stall.
The controller index is indeed 0
The perccli software is up-to-date, also all other CentOS packages, kernel etc. are up to date.
(edited)
Vlegel
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October 23rd, 2023 08:11
@Dell-Martin S
BIOS version: 2.17.0
RAID firmware: 25.5.9.0001