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December 14th, 2014 11:00
read disk S.M.A.R.T. in PERC H710 Mini?
Hi,
I have a few Dell R520 servers (all running Win 2012 64bit) with PERC H710 Mini Raid controllers inside.
Is there any way to access/see S.M.A.R.T. attributes of their HDDs? Dell OpenManage Server Administrator can only tell info like "physical disk is OK" or "physical disk is Non-Critical", which isn't much. I wanna see more details. On older Dell machines I'm using Crystal Disk Info, but on R520 its not seeing any drives (and other similar utilities I tried were also blind).
(OMSA is in version 7.4.0 and HDDs do have SMART)
Any tips?
Thank you
DELL-Bo Pham
261 Posts
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December 15th, 2014 13:00
Hello.
We'll be glad to advise. The S.M.A.R.T error can be viewed at the controller BIOS upon POST via CTRL-R. It is under the PD Mgmt column for physical disks. Highlight each disk and see the right side of the screen for info on the error count. However, that's about all it tells you.
It is recommend to use the OMSA software to export the detailed controller log. The log file will be in the form of a text file and can be exported from the controller level's information configuration options. You can review the log for "BADLBA" (bad logical addresses) or other sense key errors.
Otherwise, the software will denote the failed drive upon reaching a certain limit of non-correctable errors in which the the drive will then be marked as PREDICTIVE FAIL to allow you to replace it before it goes offline causing a degraded VD.
Lastly, there is the built in diagnostics from the F10 USC. Although, it will not show detailed drive errors, you may run the hard drive test accordingly for general failure analysis.