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37777
March 23rd, 2016 14:00
R710 - OS Version is Missing
While connected to iDRAC6 on my R710, the field next to OS Version is blank. This field is populated on every other Poweredge server in my environment with "5.1.0 Update 2 (build-2000251) Kernel 5.1.0 (x86_64)". Is there any way to manually add this value or re-discover the OS Version by resetting drac?
I believe this is preventing me from adding this host to inventory from within Dell Repository Manager. Every time I try to create a repository via the iDRAC IP address, it returns a Model status of "Unknown"
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DELL-Josh Cr
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March 23rd, 2016 18:00
Hi,
What version is the iDRAC firmware at? You can try doing a racadm racreset and see if resetting the iDRAC helps. You can try installing OMSA. www.dell.com/.../DriversDetails
egarner12
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March 24th, 2016 11:00
The firmware on this host was updated yesterday.
BIOS Version - 6.4.0
Firmware Version - 1.99 (Build 06)
Lifecycle Controller Firmware - 1.7.5.4
I've performed a racadm racreset a few times already but it yielded no improvement. I have another identical R710 in my environment with the same firmware and I'm not having the same issues adding it to Dell Repository Manager?
Do you have any other suggestions aside from installing OMSA?
DELL-Josh Cr
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March 24th, 2016 11:00
You could try updating the iDRAC firmware http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=J7YYK&fileId=3521762827&osCode=WS8R2&productCode=poweredge-r710&languageCode=en&categoryId=ES
To get OS info it should need idrac6 service installed on the host OS. http://www.51know.info/system_install/oob/dell-poweredge-drac6-1.7-users-guide.pdf Page 325