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6 Posts
0
2443
ERROR 404
Hi,
I am trying to "Retrieve System Topology" from a Gateway that was used to setup a Cluster with the following:
- MDM
- SDM
- TDM
If I log into the MDM using admin and password there is no issue. However, from the Gateway I get the following error:
Error retrieving server configuration from MDM : server didn't respond - code = 404
Running a "Test Rest Config" I get the following error:
- Unable to connect to the MDM. Check your configuration and that the MDM is up: error:
And right below the error the following in Green:
- Obtained login token for the MDM.
Version number of the ScaleIO installed on our test system is EMC-ScaleIO-mdm-2.0-5014.0.el6.x86_64 and we want to test a upgrade to EMC-ScaleIO-mdm-2.0-14000.231.x86_64.
Running a tail on scaleio-trace.log gives me no errors and actually shows some information being made available from the MDM.
Google error 404 gives you quite a bit of information but nothing releated to ScaleIO.
Not sure how to proceed with the upgrade if this fails.
pawelw1
306 Posts
0
December 5th, 2017 10:00
Hi,
Please check your Java version running on the Gateway - if it's higher than 1.8.141, please downgrade it to .141 or lower and try again.
Cheers,
Pawel
Vineeth_A_C
6 Posts
0
March 29th, 2018 04:00
Hi,
I was having the following error ("Error retrieving installation progress" : server didn't respond - code = 404) while trying to install a Windows based ScaleIO cluster using the IM. And the above mentioned solution worked. Thanks Pawel. I was using "jre-8u162-windows-x64" on the IM. Uninstalling "jre-8u162-windows-x64" and installing "jre-8u141-windows-x64" on IM fixed the above issue.
Cheers
Vineeth