Skip to main content
Start a Conversation

Unsolved

M

MohamedNehad

2 Posts

72

September 4th, 2023 01:37

ScaleIO Device State: Error

Hello,

I'm just need your support as I face a strange symptom with VxFlex SDS solution. I just went through a situation that lead me to remove 4 hard drives from the storage pool and re-insert them again. But instead giving me "Device State: Normal" it went to "Device State: Error" and "--reset_scanner_error_counters" or "--reset_compare_errors" or "--reset_read_errors" doesn't help.


Any suggestions/advices ?

Thanks in advance.

MohamedNehad

2 Posts

September 4th, 2023 01:44

Please find the below log to make it more clear...

root@compute:~# scli --query_sds_device_info --all_devices --sds_name compute

Storage Device Information (total 8 devices):
        Device ID: ffab032300030000 Name: N/A Path: N/A-0000
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:2:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Error
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 6030380 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab032800030001 Name: N/A Path: N/A-0001
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:3:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Error
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 6144556 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab032a00030002 Name: N/A Path: N/A-0002
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:4:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Error
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 6147621 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab033100030003 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:5:0
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:5:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Normal
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 9486085 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab033600030004 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:6:0
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:6:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Normal
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 9463619 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab033c00030005 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:7:0
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:7:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Normal
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 9473067 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab034000030006 Name: N/A Path: N/A-0006
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:8:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Error
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 6034279 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A

        Device ID: ffab034200030007 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:9:0
                ScaleIO Device Configuration:
                        Original Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:9:0
                        Storage Pool Name: pool1
                        Capacity Limit: 1.6 TB (1675 GB)
                        Device State: Normal
                        Data Layout: Medium Granularity
                        MG Persistent checksum state: NOT_READY
                Physical Device Information:
                        Device Type: UNKNOWN
                        Media Type: HDD
                        Auto Detected Media Type: HDD
                        External Acceleration Type: NONE
                        Queue Depth: 16
                        Preset Queue Depth: HDD
                        Vendor Name: N/A
                        Model Name: N/A
                        Serial Number: N/A
                        Firmware Version: N/A
                        Cache Look-ahead: not Active
                        Write Cache: not Active
                        ATA Security: not Active
                        Logical Sector Size: 0 B
                        Physical Sector Size: 0 B
                        Capacity: 0 GB
                        LED Setting: OFF
                Background Device Scanner Information:
                        Scanned: 9601663 MB
                        Unresolved Read Errors: 0/0
                        Unresolved Compare Errors: 0/0
                SMART Information:
                        Aggregated State: NEVER_FAILED
                        Temperature State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                        Media Wearout Indicator State: NEVER_FAILED
                                Current Value: 0 Worst Value: 0 Threshold: 0
                RAID Controller Information:
                        Serial Number: N/A
                        RAID vDisk Status: N/A
                        RAID vDisk Type: N/A
                        RAID vDisk Cache: N/A


Acceleration Device Information (total 0 devices):

RAID Controllers Information (total 0 controllers):

________________________________________________________________________________________________________________________________


root@compute:~# scli --query_sds_device_info --all_devices --sds_name compute | grep "Device State:\|Device ID:"
        Device ID: ffab032300030000 Name: N/A Path: N/A-0000
                        Device State: Error
        Device ID: ffab032800030001 Name: N/A Path: N/A-0001
                        Device State: Error
        Device ID: ffab032a00030002 Name: N/A Path: N/A-0002
                        Device State: Error
        Device ID: ffab033100030003 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:5:0
                        Device State: Normal
        Device ID: ffab033600030004 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:6:0
                        Device State: Normal
        Device ID: ffab033c00030005 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:7:0
                        Device State: Normal
        Device ID: ffab034000030006 Name: N/A Path: N/A-0006
                        Device State: Error
        Device ID: ffab034200030007 Name: N/A Path: /dev/disk/by-path/pci-0000:02:00.0-scsi-0:0:9:0
                        Device State: Normal

________________________________________________________________________________________________________________________________

DELL-Sam L

Moderator

 • 

7.1K Posts

05-09-2023 11:51 AM

Hello MohamedNehad,

Where you doing any upgrades when you were trying to remove and re add the drives? Why were you trying to remove the 4 drives, and then add them back into the storage pool? Here are a couple of links that maybe of assistance. https://dell.to/3ErjNlF

https://dell.to/45FZuwM

View More

View All

No Events found!

Top