Hi everyone,

I've hit a bit of an issue when trying to upgrade a 1.32 environment to 2.0.

Upgraded the gateway, and uploaded new packages, however after going through maintain and performing the upgrade the upgrade LIA steps fail.

I can't find the log files mentioned in the text below, but did manage to find an error in the trc.0 file...

20/04 11:30:55.368091 liaCmd_InstallPackage:00322: liaCmd_InstallPackage (lia): Signature verification failed

I've checked free space of /opt and seems ok.

Any assistance would be greatly received.

Thanks

• • Started: Wed Apr 20 2016 10:35:38 GMT+0100 (GMT Standard Time)

• Command failed: Could not install lia on xxx.xxx.xxx.xxx due to: The command was not successful

Support information (STOP auto refresh first)

{ "node": { "ostype": "unknown", "nodeName": null, "nodeIPs": [ "xxx.xxx.xxx.xxx" ], "domain": null, "userName": null, "password": null, "liaPassword": "xxxxxxx" }, "installationId": "51a8854965708d50", "sourceVersion": { "version": "1.32-403.2", "sioPatchNumber": 0 }, "targetVersion": { "version": "2.0-5014.0", "sioPatchNumber": 5 }, "commandID": "xxx.xxx.xxx.xxx<->15", "untrustedCertificateThumbprint": null, "commandState": "failed", "startTime": "2016-04-20T09:35:38.169Z", "message": "Command failed: Could not install lia on xxx.xxx.xxx.xxx due to: The command was not successful", "result": null, "followingCommand": "ValidateFreeDiskSpaceCommand[working on=[xxx.xxx.xxx.xxx]]", "ecsComponentType": "lia", "allowReboot": false, "arguments": {}, "logFilename": "install_lia_xxx.xxx.xxx.xxx_2016-04-20-10-35-43.log", "archived": false, "commandParameters": [ "lia" ], "allowedPhase": "install", "commandName": ".UpgradeLiaCommand" }