Here is the partial output I see when I run the powermt display dev=all command

Pseudo name=emcpowerd
Symmetrix ID=000xxxxxxxx

Logical device ID=0A3B
state=alive; policy=SymmOpt; priority=0; queued-IOs=1;
==============================================================================
--------------- Host ---------------   - Stor -   -- I/O Path --  -- Stats ---
###  HW Path               I/O Paths    Interf.   Mode    State   Q-IOs Errors
==============================================================================
   7 UNKNOWN                  unknown   FA  7eA   active  alive       0      0
   7 UNKNOWN                  unknown   FA  8eA   active  alive       1      0
   8 UNKNOWN                  unknown   FA 10eA   active  alive       0      0
   8 UNKNOWN                  unknown   FA  9eA   active  alive       0      0

This is a VMAX device mounted on a RHEL host.

Any ideas as to why this is happening. The device is working perfectly. It is in production....

How can I rectify this issue and make powerpath show me the paths.