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7991
April 27th, 2004 12:00
132T, Backup Exec 9.1, and I/O errors
I have a PowerVault 132T hooked up to a Poweredge 2650 through an Adaptec 7880 SCSI card. When I run backup jobs, ever job fails with the following message:
Storage device "DELL PV-132T" reported an error on a request to write to data media.
Error reported: The request could not be performed because of an I/O device error.
I have checked the even log and see no errors. I have updated both the SCSI card drivers and firmware. I have also tried running jobs with the Removable Storage service both on and off with no luck. My usual backup job is about 98 GB and it usually fails after backing up about 20 GB. I do get a message on server startup that says autoconfiguration for changer 0 failed. Any help would be appreciated.
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dell-richard g
605 Posts
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April 27th, 2004 12:00
Which server model and OS are you using?
Which tape drive model is installed? (LTO2, SLDT..etc)
Is the AIC7880 an onboard controller or a external adapter?
When you see the I/O errors, was there only one backup job running, or two simultaneous jobs running?
Are you using Veritas tape class drivers or the OEM tape driver?
Jim_K1
3 Posts
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April 27th, 2004 13:00
dell-richard g
605 Posts
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April 27th, 2004 15:00
The 132T has only been validated on the 39160 SCSI controller and not the AIC7880.
Make sure that you are using the latest SCSI drivers which can be downloaded from the DELL web site.
Jim_K1
3 Posts
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April 27th, 2004 16:00
dell-richard g
605 Posts
0
April 27th, 2004 18:00
If DELL sent the scsi card, than it was most likely a Adaptec 39160, not an AIC7880.
Go to the support.dell.com website. All system drivers (OS drivers and adapter firmware) can be downloaded from this website.
Make sure your SCSI adapter has the latest firmware and driver.