660f ghost drive showing in array manager

Question

We are seeing ghost (phantom Drives) in the array manager or our system.  These phantom drives appear to be duplicates.  Ex: We have disk 1:00 which would be fine but also have another disk 1:00 which is offline.  This goes for all drives 1:00 through 1:13   Any help would be greatly appreciated.  We are considering resetting our configuration and rebuilding everything.   Thanks,

Eric BY · Answer

You should contact technical support.  The PV 660 COD needs to be modified to resolve this issue.

Jingle2 · Answer

You may have a QLconfig problem - ghosting is most likely associated with seeing the drive down both paths.

cntsnap · Answer

what is the COD?  Is this an issue that we need to be concerned with in the future? Can it happen again? We have already rebuilt our SAN to get around the initial problem.   Thanks,

Eric BY · Answer

The COD is like the database configuration of the PV660.  It may happen again, depending on the firmware you have installed.

minorsolis · Answer

I have the same problem, how can I 'modify the COD'? What can I do to fixed the problem? I have been trying to call support but they let me 30 minutes on the phone w/o and answer.   Pls help!

Eric BY · Answer

send me a private message with your service tag and contact information. I'll get someone to give you a call back

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660f ghost drive showing in array manager

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