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562
February 4th, 2021 01:00
Can not connect to MD 3800 controller
The controller in MD 3800f is not accessible from MDM. Codes 5e and df are blinking on it.
Where should I start checking?
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Unsolved
1 Message
0
562
February 4th, 2021 01:00
The controller in MD 3800f is not accessible from MDM. Codes 5e and df are blinking on it.
Where should I start checking?
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DiegoLopez
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2.7K Posts
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February 4th, 2021 06:00
Hello @IKharlampenkov
Welcome to the Dell Community.
Ok, so here you have a list of all possible starting troubleshooting for a PowerVault MD3800f:
Troubleshooting Storage Array Startup Failure
Troubleshooting Loss of Communication
Troubleshooting an SFP Transceiver
Troubleshooting External Connections
Troubleshooting Power Supply/Cooling Fan Modules
Troubleshooting Array Cooling Problems
Troubleshooting Expansion Enclosure Management Modules
Troubleshooting RAID Controller Modules
Troubleshooting Physical Disks
Troubleshooting Array and Expansion Enclosure Connections
Troubleshooting a Wet System
Troubleshooting a Damaged System
Controller Failure Conditions
Also, if you have a serial cable, you can connect with a Putty client to check startup messages.
Please, let me know if you have any more questions.
Regards.