MD3420 - Temperature Sensors

Hello Connor,

Are there any amber lights on either power supply?

If you can get a support bundle I can take a look for the error.

Support bundle MD3xxx :

https://dell.to/3yTqbQ8

Upload it here under the service tag . Then Private Message me the service tag  so that I can retrieve it.

https://dell.to/3zhj0lh

Private Message

You can click on my name : MOD Dell -Charles R

Look in the Right hand column:

     Contact Me

          Send this user a private message

Please PM me the Service tag, as well as your company name.

Hello Connor,

I received your private message, thank you.

I will gather the log, review it and update you.

Hello Connor,

The errors are related to the backplane.

Here I have a Plan Of Action outlined.

• Get an outage for best options
• Update MDSM, if not at latest 6.5.0.1 from 01/2018
• • https://dell.to/3TY7pzi
  • Download ISO to management station
  • Extract ISO to management station
  • Uninstall current version from management station
  • Reboot MGMT station
  • Install new version from extracted files
  • • If data hosts are Vmware,
    • • Do not need to install full version, only management station
  • Once installed,
  • • Readd storage with MGMT IPs
• Update Controllers to the latest
• • https://dell.to/3Fjp3JK
• Update HDDs to the latest
• • https://dell.to/3NdXUtF
• During the outage,
• • Turn on media scans
  • • Select a volume in Storage and Copy Services
    • Click Storage on the file bar
    • Click Virtual Disk -> Change -> Media Scan settings
    • Uncheck the Suspend check box
  • Correct host mappings
  • • Structure should be setup where each host has both its SAS WWNs
    • Final should look like the below
    • • Host Group - VMWARE
      • • Host - ESXi01
        • • 5d:09:46:60:0d:fe:de:00 - ESXi01a
          • 5d:09:46:60:0d:fe:de:01 - ESXi01b
        • Host - ESXi02
        • • 5d:09:46:60:0d:be:d2:00 - ESXi02a
          • 5d:09:46:60:0d:be:d2:01 - ESXi02b
  • Verify that both ESX hosts on both devices are set to RR for MPIO
  • Change ownership of one of the volumes to RC1
  • • This is to make full use of storage capabilities
• If the error continues after the above POA
• • Replace the backplane and control panel
  • Make sure to update the service tag on the new backplane

removed duplicate post